Dreiske Moving & Storage Company - Indianapolis
Its address is in Westfield, Indiana. It appears here because Google returns it for Carmel.
Google rating
4.8
Ratings counted
346
Are 1 or 2 star
3.8%Around typical
The rating breakdown
13 of the 346 ratings in Google’s published star breakdown for Dreiske Moving & Storage Company - Indianapolis are one or two star.
Against other listings in Carmel
1.5 percentage points higher than the middle of the 12 listings in Carmel we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 326 | 94.2% | |
| 4 star | 6 | 1.7% | |
| 3 star | 1 | 0.3% | |
| 2 star | 2 | 0.6% | |
| 1 star | 11 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Dreiske Moving & Storage Company - Indianapolis at 3.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Dreiske Moving & Storage Company - Indianapolis, counted by matching the words they used.
- Damage to belongings2 · 29%
Counted across the 7 one and two star reviews we have read for Dreiske Moving & Storage Company - Indianapolis. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Dreiske is hands down the worst moving company I have ever worked with. The sale person didn’t accurately describe our move which led to incorrect pricing and a crew that was too small (they charged me double!!). They lost parts when disassembling furniture, broke furniture, didn’t place things in the correct places after explaining multiple times where in the new house things should go. AND stacked huge boxes on small boxes and fragile boxes. I have giant boxes on top of a fishing tackle box.
Dear Mr. Lendrum, We’re very sorry to hear about your recent experience. What you’ve described is … More
Nieta Movers were great. We used them the first week of January of 2018. They were timely, courteous, professional, extremely fair in their charges, took great care of our furniture and furnishings. I would highly recommend them. I had heard from someone in my neighborhood that they were good movers. They had used them twice. I needed to update this – – I wanted to use this moving company again which has changed their name.
We apologize for the higher than expected estimated cost. However we must charge a minimum in order to stay in business. The company has changed because they were not operating at a cost that would sustain the business to stay open. But thanks for the review.
I do not recommend working with this company. Similar to other reviews you'll read... The actual movers (Dorian, Brody and Bill) did an incredible job - I would hire any one of them for help again. The office, however... lied about price, charged way above their estimate, double-charged for materials, said they'd send a refund and haven't... the charges are blatantly different than the time stamps on the work orders...
Thank you for your feedback. While I’m glad to hear that Dorian, Brody, and Bill provided great service on-site, I’m genuinely sorry to learn that your overall experience with us was disappointing. … More
I had them come out for a quote and nobody followed up with me even after I contacted them. If they didn't want to move us all they had to do was say so. I am not one of those people to make a big deal of things. Just a little courteousy …
Hi Savanna, my name is Josh Murray the General Manager of Dreiske Moving and Storage. I apologize for the lack of follow up May I ask when this estimate was done or the time the estimator came out to your home ? I don't have you on the calendar for an estimate. EDIT: Thank you Savanna.
Worst moving company I have ever had the pleasure of watching from my condo. They were moving my neighbor and I watched all morning as they broke things, didn’t take things apart that should have been including glass tables. Then there …
Hi Sarah, my name is Josh Murray the new GM of Neita Moving & Storage. Under new ownership we are striving to focus on better training and standard operating procedures. Because I was not here during this incident and I don't see a review that reflects what you are stating, I will say that we are a…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 56%
- Worked hard and fast4 · 22%
- Turned up when they said3 · 17%
- Careful with belongings1 · 6%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for Dreiske Moving & Storage Company - Indianapolis. A review can mention more than one thing.
In their own words
Dorian, Toby, Demetrius, Nelson, and Freddy were an awesome crew! They were efficient, friendly, on time and cleaned up after a 3 day move. Highly recommend their services for any move!
Thank you so much, Jeri! You were a delight to work with and we appreciate you too. We look forward to serving you again. Best to you!
Hands down the most professional receiving / installation team we have ever worked with. Extremely communicative and detail oriented. Highly recommend for any high end interior designer looking for a receiver.
Thank you so much, Bella! We work with designers from around the country who have commercial and residential projects in the Indianapolis metro area and beyond. We are always so pleased to get such great feedback.
I watched tolby and Dorian move my mother in “law. The whole time they busted their butts. So accommodating and friendly. I’ll be moving soon and will ask for these 2. They made my mom feel so relaxed and she actually just sat down and forgot about all her stress. Thanks guys
Thank you so much, Silvia! That is awesome to hear. We believe we have the best movers in the industry and we love the positive feedback we get all the time. And we all love and respect our elders. Our best to your mom!
Dorian, Tolby & Demetrius did an outstanding job today of getting us moved into our new home Their punctuality & professionalism were over the top! Would highly recommend them. Thanks also to Becky for coordinating our mice today!
Thank you so much, Linda! It has been our pleasure to work with you. We hope your new home is all you hoped for!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff35
- professional crew23
- professional movers20
- efficient movers15
- estimate14
- responsive staff7
- fair rate6
- quick move5
- accurate quote3
- furniture shipping2