Euro Professional Moving
Its address is in Westminster, Colorado. It appears here because Google returns it for Thornton.
Google rating
4.7
Ratings counted
245
Are 1 or 2 star
6.9%Above typical
The rating breakdown
17 of the 245 ratings in Google’s published star breakdown for Euro Professional Moving are one or two star.
Against other listings in Thornton
4.7 percentage points higher than the middle of the 5 listings in Thornton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 226 | 92.2% | |
| 4 star | 1 | 0.4% | |
| 3 star | 1 | 0.4% | |
| 2 star | 2 | 0.8% | |
| 1 star | 15 | 6.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Euro Professional Moving at 6.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Euro Professional Moving, counted by matching the words they used.
- Damage to belongings3 · 33%
- Crew conduct3 · 33%
- Price rose after the quote2 · 22%
- Items missing or never delivered2 · 22%
- Late, delayed or a no-show1 · 11%
Counted across the 9 one and two star reviews we have read for Euro Professional Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
So I used this company for the first move , watch out friends the quote was bs I ended up spending double but James seem to b nice and blamed it on the owner! James told me afterwards that he accidentally over charged me so I assumed he was a good guy and hired him again for another move and he never showed up! I ended up having to move the heavy stuff with just a friend it was a nightmare! Thanks again! Hope he gets fired as I would NEVER be that unprofessional! Go with anyone else!!!
Scratched my coffee table and TV stand DEEP. Had to rearrange all the boxes after they left. Also, I can't seem to find my iPad Air anywhere. I intentionally placed it on the countertop during the move so I had something to do while the movers unpacked and now it's missing. Not placing any blame yet, maybe it'll turn up while we unpack, but guard your valuables! Owner seemed sketchy from the start, ended up charging me $400 more than the initial quote.
I hired Euro Professional movers for my move. The owner “Demetri” told me “We’re professionals, we know what we’re doing”. At best, this was an embellishment of their capabilities. It started off well when Demetri and his wife showed up at my house to pack my belongings. The problems occurred during the actual move. It turns out that their “professionals” are actually day laborers who apparently have little or no experience moving.
I used this company before Dimitri took over and everything went smoothly. I just moved again with them and it went terribly. Pancho was drunk, they sent a young man who didn’t know how to pack. They broke art, and they didn’t listen to my instructions. I lost a diamond earring, none of my boxes were marked properly, they didn’t even have markers! I do not recommend them. They bullied me into tipping and showed no proof of insurance. They had no contract and I trusted them. They did an awful job this time.
USE EXTREME CAUTION & HIRE AT YOUR OWN RISK!!! Demitri completely ripped me off and offered absolutely no compromise! Charged WAY OVER QUOTE!!! His workers moved extra slow and couldn't even figure out how to get my couch into my place …
Left a bunch of poorly designed flyers in our clearly signed no-solicitation neighborhood. Very unprofessional and kinda sketchy that they had to come near my and others' homes to do so. Would not recommend.
I will not ever use this company for a moving service. They advertise by soliciting flyers on peoples doors on a Sunday. Theyll ring your doorbell and run away. Find a new way to advertise.
Hi, Curtis sorry for the late reply but anyway sorry about the inconvenience, but for that reason you leave us a that review, it is not serious but will never happen again.
Not a fan! My community has a clearly posted no soliciting policy - but that didn't stop them from leaving door hangers all over the neighborhood.
Hi, there We are sorry to hear that but do you ever use our company? Also about the hangers you talking about are you talking about those little flyers? well that's not … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast9 · 47%
- Professional and courteous9 · 47%
- Price matched the quote4 · 21%
- Turned up when they said3 · 16%
- Kept in touch2 · 11%
- Careful with belongings1 · 5%
Counted across the 19 four and five star reviews we have read for Euro Professional Moving. A review can mention more than one thing.
In their own words
Pacho and Franki were so fast to help me move my furniture and have such great energy! They were very communicative every step of the way and have very reasonable pricing. I’ll be using them for my next move!
Euro Professional Moving was great helping us with our office move! Pancho and Raymond were great communicators, on time, very professional, and friendly. Highly recommend, and would definitely use them again
I had the best experience with Pancho and Raymond. They moved all my stuff so carefully! And so fast !! Very good customer service !! Pancho so funny and full of life !!! I highly recommend them!!!!
Poncho and Raymond were amazing! This was my first time hiring movers and I was very weary about who I wanted to hire, but a friend recommended me to them and I couldn’t have asked for a better duo! It took 1 hour longer than what I was quoted originally, but I also have a lot of stuff so that’s definitely on me! They went as fast as they possibly could while still being very cautious of all things they were handling.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff33
- furniture setup31
- professional movers13
- reasonable pricing13
- quick move12
- furniture moving8
- friendly owner8
- local move5
- short notice4
- piano moving3
What the company says about itself
Taken from Euro Professional Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…a Free Quote Call Now Licensed & Insured Professional Movers Transparent Pricing”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Village ⭐ 200+ 5-Star Reviews Get a Free Quote Call Now Licensed & Insured Profess”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“R STORY Built on Trust. Focused on You. Since 2007, Euro Professional Moving has proudly s”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Movers. We're Your Neighbors. For over 18 years, Euro Professional Moving has helped Co”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Reviews Get a Free Quote Call Now Licensed & Insured Professional Movers Trans”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews