Experienced Movers LLC
Moving and storage service in Concord, California
Its address is in Pittsburg, California. It appears here because Google returns it for Concord.
Google rating
5.0
Ratings counted
105
Are 1 or 2 star
1.0%Unusually few
The rating breakdown
1 of the 105 ratings in Google’s published star breakdown for Experienced Movers LLC are one or two star.
Against other listings in Concord
1.0 percentage points lower than the middle of the 17 listings in Concord we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 104 | 99.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Experienced Movers LLC at 1.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Experienced Movers LLC, counted by matching the words they used.
- Late, delayed or a no-show1 · 100%
Counted across the 1 one and two star review we have read for Experienced Movers LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We had scheduled our move 2 weeks in advance. They couldn’t do the time slot we requested but we were flexible with that. We just needed help loading the heavy stuff in the truck about 5 pieces. Come moving day the movers never showed up- so we called they never answered so we texted and they told us they were coming the next day (after we should be moved). Our text confirmation and all of our forms said Saturday the 18th.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 56%
- Worked hard and fast6 · 33%
- Turned up when they said5 · 28%
- Kept in touch5 · 28%
- Price matched the quote1 · 6%
Counted across the 18 four and five star reviews we have read for Experienced Movers LLC. A review can mention more than one thing.
In their own words
Fast and efficient! Carlos was super cool and helped me get a move booked last minute when the movers I was originally going to use tried to slide me a sus contract with variable pricing. Carlos quoted me a fair price and didn’t surprise me with any extra charges. When I spoke with him on the phone, he was courteous and professional and made me feel like I was dealing with a real human and not a business or entity.
Thank you 🙏🏻 it was a pleasure and Javier is a blessing to have on my team and always goes above and beyond to help the clients but also to the people in his life. …
Experienced Movers was the best moving company I have worked with. From the beginning they were very responsive. Move day went so well. They were were here on time, professional, communicated clearly and followed to a T what I needed. …
I recently hired Experienced Movers for my recent move. I was impressed with the service they provided. From start to finish, the team exhibited a high level of professionalism that put my mind at ease during what can often be a stressful experience. When the movers arrived they immediately got to work. They handled all of my belongings with great care, ensuring that nothing was broken or damaged in the process.
Thank you 🙏🏻 I appreciate this greatly and thank you for the legos 👍 …
I had a great experience with Experienced Movers LLC! I called them with only three days' notice, and they were still able to fit me into their schedule. They arrived right on time, handled all of my belongings with great care, and were incredibly helpful throughout the entire move. One thing I really appreciated was their flexibility—I ended up adding more items after I had already received my quote, and they were happy to accommodate everything without any issues.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- experienced movers9
- affordable5
- effortless move4
- safe packing4
- fast loading3
- early arrival3
- truck packing2
- container packing2
- accurate quote2
- safe moving2
What the company says about itself
Taken from Experienced Movers LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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