Fairprice Movers - Santa Cruz
Moving and storage service in Santa Cruz, California
Google rating
5.0
Ratings counted
176
Are 1 or 2 star
0.6%Unusually few
The rating breakdown
1 of the 176 ratings in Google’s published star breakdown for Fairprice Movers - Santa Cruz are one or two star.
Against other listings in Santa Cruz
About the same as the middle of the 13 listings in Santa Cruz we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 173 | 98.3% | |
| 4 star | 1 | 0.6% | |
| 3 star | 1 | 0.6% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Fairprice Movers - Santa Cruz at 0.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Fairprice Movers - Santa Cruz, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Fairprice Movers - Santa Cruz. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Horrible. Their prices changes every time you call for the same service. The lady on the phone was rude and inconsistent with her information and then blamed on the customer. No thank you.
Sorry we werent in your realm of expectation. We wish you would have gave us a chance to help you. We wish you all the best of luck.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Careful with belongings11 · 50%
- Worked hard and fast5 · 23%
- Turned up when they said4 · 18%
- Professional and courteous3 · 14%
- Price matched the quote1 · 5%
- Kept in touch1 · 5%
Counted across the 22 four and five star reviews we have read for Fairprice Movers - Santa Cruz. A review can mention more than one thing.
In their own words
I worked with fair price movers for a long distance move and couldn’t be happier! Good communication, all questions answered, easy and straight forward. I worked with Aldo’s team for pick up of my belongings and they were outstanding. On time, friendly, helpful, accommodating, and very quick. I could tell they really cared about my experience and wanted to help as much as possible. Extremely impressed with these guys, would absolutely recommend!
Handing over my delicate collection of vintage camera lenses to a moving crew was definitely nerve wracking. Thankfully, the workers packed each lens individually with specialized foam and drove carefully to ensure nothing got rattled. So happy to unpack everything in perfect condition, an exceptionally great job!
I run a small candle and soap making business from home, with supplies and equipment that are heavy in some places and fragile in others. The crew handled the delicate molds and finished stock carefully and set everything up near Pleasure Point ready to use. Their attention to an unusual load really stood out.
I run a pottery studio, so I had a wheel, a kiln, and shelves of fragile finished work to move. The team disconnected the kiln, padded it well, and wrapped each ceramic piece on its own before loading near Seabright, and nothing arrived chipped. Their patience with delicate work impressed me.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling of belongings22
- courteous staff11
- helpful crew10
- long-distance moving5
- seamless move5
- fast movers4
- reliable movers3
- scheduling3
- kind movers3
- moving process2
What the company says about itself
Taken from Fairprice Movers - Santa Cruz’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
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“4.6 Rating 683+ Yelp Reviews A+ Rated Better Business Bureau REVIEWS, LICENSING & COMPANY TRUST”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Skip to content Call Us 408-213-8139 Free Quote Fill out our form About Us Services Res”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“10+ years specializing in relocations. Family-Owned and Operated A personal touch with ever”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…are also professional movers who are licensed and insured , ensuring your belongings”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…rofessional movers who are licensed and insured , ensuring your belongings are in safe”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“RUSTED LOCAL & LONG-DISTANCE MOVERS SINCE 2011 Move With Confidence FairPrice Movers h”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews