Independent Rental and Service Co. | Santa Cruz Truck Rental
Truck rental agency in Santa Cruz, California
Google rating
5.0
Ratings counted
187
Are 1 or 2 star
0.5%Unusually few
The rating breakdown
1 of the 187 ratings in Google’s published star breakdown for Independent Rental and Service Co. | Santa Cruz Truck Rental are one or two star.
Against other listings in Santa Cruz
About the same as the middle of the 13 listings in Santa Cruz we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 182 | 97.3% | |
| 4 star | 4 | 2.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Independent Rental and Service Co. | Santa Cruz Truck Rental at 0.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 32%
- Worked hard and fast3 · 14%
- Price matched the quote2 · 9%
Counted across the 22 four and five star reviews we have read for Independent Rental and Service Co. | Santa Cruz Truck Rental. A review can mention more than one thing.
In their own words
We highly recommend independent rental and service company. The reservation process was fast and easy, rates were very reasonable and customer service was outstanding. Best locally owned company in Santa Cruz. The paperless option is both convenient and environmentally friendly. Anytime we need a truck rental, this is the place we go. Thank you!
Wow! Yea! Thank you so much Katherine. We appreciate you!
I have rented from independent many times over the years.... Gray crew good trucks fair price all good..
Thank you!
I used independent truck rental on Monday July 13th 2026 The owners are very friendly and the workers are very friendly, They help me out a lot I had to bring a scooter from San Carlos I used one of their box truck with a liftgate and it worked perfectly I also use two straps that they gave me to strap my scooter down, This is the only company that I use because they are great people very nice and friendly and they have all kinds of trucks for all of your needs, thank you very much independent truck rental, I will…
Thank you Dwayne! Always good to see you! Glad we could help🛻😊 …
I rent trucks from Independent Rental on a weekly basis for my home staging business. They always have the right truck needed for each job and they are very professional from start to finish. They have become an essential resource for my business and I truly appreciate working with this locally owned rental company. The owners are great as well as all of their employees. I highly recommend using them!
Yay! Thank you so much. We really appreciate you and its always a pleasure seeing you
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- vans17
- box truck rental10
- van rental9
- locally owned5
- clean trucks5
- personable owner and employees3
- independent rental3
- moving blankets2
- flat bed rental2
- reliable moving2
What the company says about itself
Taken from Independent Rental and Service Co. | Santa Cruz Truck Rental’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
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“…or major component. Do you have a warranty? Yes! Parts are one year from installat”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…they offer competitive rates. For over 20 years, Independent Rental and Service Co has”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“Service Need help? We do offer limited emergency service during business hours and upon availabi”Raw text captured from the page, including any surrounding navigation.