Statewide Self Storage
Self-storage facility in Santa Cruz, California
Google rating
4.8
Ratings counted
92
Are 1 or 2 star
4.3%Around typical
The rating breakdown
4 of the 92 ratings in Google’s published star breakdown for Statewide Self Storage are one or two star.
Against other listings in Santa Cruz
3.1 percentage points higher than the middle of the 13 listings in Santa Cruz we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 82 | 89.1% | |
| 4 star | 5 | 5.4% | |
| 3 star | 1 | 1.1% | |
| 2 star | 1 | 1.1% | |
| 1 star | 3 | 3.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Statewide Self Storage at 4.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Kept in touch1 · 20%
- Professional and courteous1 · 20%
Counted across the 5 four and five star reviews we have read for Statewide Self Storage. A review can mention more than one thing.
In their own words
This is an amazing storage facility. Very clean and has great security. They have multiple flat bed dollies, garbage cans and brooms upstairs and downstairs. Cynthia the manager was very helpful and friendly. It’s nice to actually have someone in the office when you need help! I definitely recommend this place. They’re having a move in special too!
The storage facilitie is a great safe place! The saff is wonderful and always says hello to you when you are on site. The bathroom is a bonus and is keep very clean! Very easy to work with and great communication skills. They also keep a …
Statewide Self Storage has been amazing, I have been a tenant here for 15yrs + and I have never had any issues. The facility is always clean and is always safe. The manager Cynthia has been so great in making sure I am taken care of and answers any question I may have. She is amazing. I highly recommend Statewide Self Storage for your Storage needs. Thank You Cynthia. Noel C.
Cynthia was easy to work with and accommodated my work schedule by agreeing to meet with me past her normal closing hours! My unit was clean and easy to access. She gave me all of the information I needed, and the two-month price deal was great.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff36
- rent11
- courteous staff11
- easy access5
- secure facility4
- affordable rates4
- clean units3
- gate code system2
- staff interaction2
- landscaping2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory
- yelp.comreviews