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Faith Moving (Only God Moves Better)

Mover in Duluth, Georgia

Google rating

4.7

Ratings counted

264

Are 1 or 2 star

7.2%Above typical

The rating breakdown

19 of the 264 ratings in Google’s published star breakdown for Faith Moving (Only God Moves Better) are one or two star.

Against other listings in Duluth

This company7.2%
Typical listing in Duluth1.9%

5.3 percentage points higher than the middle of the 9 listings in Duluth we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
24191.3%
4 star
31.1%
3 star
10.4%
2 star
41.5%
1 star
155.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Faith Moving (Only God Moves Better) at 7.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Faith Moving (Only God Moves Better), counted by matching the words they used.

  • Late, delayed or a no-show3 · 38%
  • Crew conduct3 · 38%

Counted across the 8 one and two star reviews we have read for Faith Moving (Only God Moves Better). A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewAdrien S.3 years ago
This company did not live up to its reviews. They showed up 2 hours late to start and took HOURS to load the truck with 3 people and a 1500 sq foot house. They did not load all of our furniture or boxes either despite having two trucks and didn’t communicate with us what they left behind or why. They left our back door open after leaving as well.
Reply from the business

Sorry for the bad experience Adrien Sandercock. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

1-star Google reviewLevi2 years ago
Used their service to move some commercial furniture to a new office location. The contract agreement was for: 1. Disassembly of office furniture 2. Moving 3. Reassembly of office furniture During the move, I forgot some parts needed for furniture reassembly. I discussed this with Jason Ponder, the point of contact for Faith Moving, and he acknowledged the mistake and said would send out two guys for reassembly in a later date. Ever since then, he has been avoiding my texts and calls.
Reply from the business

Sorry for the bad experience Tristan Han. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

1-star Google reviewTodd (.Edited 5 years ago
Horrible company. I waited over 3 hours for this company to provide moving services that we agreed on 3 days prior. I had to call and text several times before I got a response from the owner. He let me know he was "working out" thats why he didn't pickup. Than he was on a Zoom call. They provided zero service and when talking to the OWNER OF THE COMPANY his response was "Awww thanks so much Todd we appreciate you" It confesses me on how someone who failed at provided service and had a customer wait hours has the…
Reply from the business

Sorry for the bad experience Todd Dixon (TheTLD). Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

1-star Google reviewNette C.Edited 3 years ago
The guys were not professionals, as I was told. They smelled like smoke, and I was told they didn't smoke. Not to mention they were not careful with my furniture, by dragging it on the nasty elevator floor. Also, the one guy had an attitude for no reason, and snapped at me. You have done a move for me Jason. I am well aware of what company I use. Thank you.
Reply from the business

Hi Carline Can you please remove this review, we haven’t done a job for you, sometimes people are mixed up with companies but we have no record of you in our system. Thank you so much and sorry you went through this but please contact the right company .

1-star Google reviewJen M.Edited 3 years ago
Never showed up for the move, no phone call no nothing.i guess they thought God was going to do it. Don't waste your faith on this company. Hi Faith, in response to your post back to me, Yes, I have the right company as I wrote this review in proxy for my son and DIL and you have since apologized and refunded their deposit.
Reply from the business

Hi Jen Please give us a call , just want to make sure you have the right company because our records doesn’t show your name on file. Please contact us. Have a blessed Dat

1-star Google reviewRobert B.3 years ago
I moved two months ago. Easy move. Large furniture from 1 bedroom to a two bedroom. Both locations on the 1ST floor. They were over 30 minutes late arriving. I called and the manager said he would meet me at the new location and he was a no …
Reply from the business

Sorry for the bad experience Robert J Burke. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

1-star Google reviewAsia P.5 years ago
If I could leave a zero I would. We had an appt scheduled for movers to come and they never showed up. We kept calling them and no one would answer. When we were finally able to get in contact with him through text, he told us he couldn’t …
Reply from the business

Hi I’m so sorry this has happened to you, are guys who where scheduled to come out ,got into a bad accident, we didn’t want to leave you guys hanging so we sent another company, I’m so sorry again. Have a blessed night.

1-star Google reviewKeith J.4 years ago
I guess the owner's name is Jason. Who calls himself a pastor. I can only imagine how his church is ran the way he cursed through our ENTIRE MOVE. And when we cursed he told us to watch our language. He lied sayin his move was a flat …
Reply from the business

Sorry for the bad experience Keith Jackson. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast8 · 42%
  • Professional and courteous8 · 42%
  • Turned up when they said3 · 16%
  • Careful with belongings1 · 5%
  • Price matched the quote1 · 5%
  • Kept in touch1 · 5%

Counted across the 19 four and five star reviews we have read for Faith Moving (Only God Moves Better). A review can mention more than one thing.

In their own words

5-star Google reviewAishia H.2 days ago
We have used this company like 4 times for different moves. I've been able to get them scheduled on short notice and they have always done a great job at a reasonable price. I look back on other moves and think how much smoother it would have went if I had them. The guys were super nice and worked fast. I can't say enough about how good this company is. I never plan to use anyone else.
Reply from the business

Hi Aishia Thank you so much for being a repeated and loyal customer this warns our heart to know how much you enjoy out service. Thank you and have a blessed day😊 …

5-star Google reviewNancy N.a month ago
Great experience from start to finish! I reached out with a quote request and got a prompt, friendly response right away — no waiting around. Booking was easy and the whole process was smooth. …
Reply from the business

Thank you so much Nancy for your feedback we really appreciate you taking the time to rate us.

5-star Google reviewHailey (.2 months ago
this moving company was very attentive and careful while moving furniture, the prices were very affordable too! i would always hire them again
Reply from the business

Hey Hailey and Carolina we really appreciate your feedback, it was a pleasure working with you. God Bless

5-star Google reviewAshley L.3 months ago
Responsive and easy to coordinate with! Movers handled my furniture with care & put everything that had to be taken apart, back together.
Reply from the business

Thank you so Much Ashley for your feedback. We appreciate you taking the time to rate us.😊 …

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff16
  • respectful staff14
  • fast movers10
  • professional movers8
  • reasonable pricing6
  • easy move6
  • trustworthy team3
  • last minute move3
  • piano moving2
  • flexible movers2

What the company says about itself

Taken from Faith Moving (Only God Moves Better)’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…at Rates Available / Free Online Quotes Free Quote Call or Form Faith Moving HOME Join Our”Raw text captured from the page, including any surrounding navigation.

Before you hire Faith Moving (Only God Moves Better)

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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