Sebastian Moving Atlanta
Its address is in Suwanee, Georgia. It appears here because Google returns it for Duluth.
Google rating
4.9
Ratings counted
613
Are 1 or 2 star
1.0%Unusually few
The rating breakdown
6 of the 613 ratings in Google’s published star breakdown for Sebastian Moving Atlanta are one or two star.
Against other listings in Duluth
0.9 percentage points lower than the middle of the 9 listings in Duluth we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 601 | 98.0% | |
| 4 star | 3 | 0.5% | |
| 3 star | 3 | 0.5% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 1.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Sebastian Moving Atlanta at 1.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Sebastian Moving Atlanta, counted by matching the words they used.
- Damage to belongings2 · 40%
- Late, delayed or a no-show1 · 20%
- Crew conduct1 · 20%
Counted across the 5 one and two star reviews we have read for Sebastian Moving Atlanta. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I had high hopes for this company based on my first conversation with Danny, but the day of the move was a nightmare. They were hours late (no credit given for this), broke a very expensive lamp and the movers argued about who broke it and wasted time on that. The owner never tried to get in touch with me regarding the lamp, but the lead mover told me to buy a new one and send the receipt and maybe I would get compensated. It was a family heirloom and irreplaceable.
This was my first time moving and after doing thorough research into many moving companies, I chose this company due to their “five star” reviews on Google and their affordable price. Jesus, Jose, Issac, & AJ were on time, polite, and moved fairly quickly. However, it wasn’t until the next day that I noticed damage to my furniture and two scratches on my glass desk. I am very upset about this because the person who gifted me my furniture is no longer living and it has sentimental value.
I hired Sebastian Moving Atlanta for a simple easy move on or before January 6, 2020 to move my belongings to Dunwoody, Georgia from Lawrenceville, Georgia on January 17, 2020. On January 16, 2020 they called me around 3:00 pm just 17 hours …
Completely disappointed. I was hoping to find a local, reliable team for future moves, but this is not them. They sent a driver and 2 pleasant, but inexperienced movers, one of whom did not speak any English. The first part of the move was …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 63%
- Careful with belongings10 · 53%
- Worked hard and fast7 · 37%
- Turned up when they said5 · 26%
- Price matched the quote1 · 5%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for Sebastian Moving Atlanta. A review can mention more than one thing.
In their own words
I just moved from Suwanee to Panama City Beach and the Sebastian team was amazing. They were on time, super efficient and very professional. My four bedroom townhouse was carefully loaded in less than four hours and the unloading process was just as efficient. The three man team had specific responsibilities and the each excelled in their role. They kept me informed throughout the entire process and made a point call my attention to any potential issues/problems that they foresaw.
Great price! Great people,! They are very professional, very kind! I love their services. Highly recommended! They are very careful! You will never regret using them!
Lee Tran and his job were amazing at Sebastian Movers!! They were careful, they were meticulous, personable, and did not waste time! Lee was the Team lead, and as soon as he got to the house, Lee & his crew did a walk through and would come back midway through and we would do another walk around while making sure things were going the right way. I highly recommend them and they do Not charge exorbitant prices like other moving companies in the area. Sebastian movers were fair priced and excellent! Call today!!
Great experience with Sebastian Moving Atlanta. Danny was easy to work with in scheduling my move and what I needed. Lee and 2 other teammates arrived on time and efficiently completed loading my moving truck and clearing out my storage in 2 hours, much faster than what I expected. 100% would recommend. Good, efficient folks.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff52
- efficient crew46
- reasonable pricing27
- professional movers27
- smooth move20
- careful movers12
- furniture moving9
- fast movers8
- no hidden fees7
- piano moving3
What the company says about itself
Taken from Sebastian Moving Atlanta’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“NS CONTACT US Call (404) 447-3227 for a free quote, or use our quote wizard below to get a”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- homeadvisor.comreviews
- yelp.comreviews
- facebook.comsocial