Farner Storage of Ames
Self-storage facility in Ames, Iowa
Google rating
4.9
Ratings counted
158
Are 1 or 2 star
0.6%Unusually few
The rating breakdown
1 of the 158 ratings in Google’s published star breakdown for Farner Storage of Ames are one or two star.
Against other listings in Ames
4.3 percentage points lower than the middle of the 11 listings in Ames we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 151 | 95.6% | |
| 4 star | 4 | 2.5% | |
| 3 star | 2 | 1.3% | |
| 2 star | 1 | 0.6% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Farner Storage of Ames at 0.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 14%
- Price matched the quote2 · 10%
- Kept in touch2 · 10%
- Professional and courteous2 · 10%
- Turned up when they said1 · 5%
Counted across the 21 four and five star reviews we have read for Farner Storage of Ames. A review can mention more than one thing.
In their own words
We needed somewhere to keep our belongings while we moved for a month. Communication was great and we got quick responses. The unit was clean and secured well so we felt confident leaving our things there. The online payment and reservation process was easy and convenient. Highly recommend.
Hi Larissa! Thank you for renting with me and thank you for taking the time to write such a great review - I really appreciate it! Let me know if I can help again someday!
Farner storage is easy to access on Airport Road. We used it over the winter months at a reasonable rate. When initially viewing my designated unit it appeared to not be the cleanest from the previous renter, but by the time I brought my first “load” it was definitely cleaned out and newer pallets were there to use to keep things off the cement floor.
Hi John, thank you for the great review! Let me know if we can ever help again! (And sorry for the late response - somehow I missed this!)
Excellent storage facility with amazing customer service. Tyler was prompt in answering questions before renting a unit and very helpful once we reserved our space and needed his support with a technical glitch. The facility is clean, safe, well-lit and easily accessible throughout the day. We are grateful we found Farner Storage for our storage needs and will certainly return should we need to store anything in the future. Highly recommend!!
Thank you so much, Julie!! I enjoyed working with you. Thank you for your business and thank you for taking the time to write such a kind review!
Used them a couple of times and both experiences were great. Easy to get a unit online, the owner followed up via friendly text within minutes to let us know how to get in and get setup. Facility is secure but easy to access. Price is reasonable and competitive. I would definitely use Farner Storage again.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pallets7
- reasonable rate5
- secure unit5
- response time3
- summer storage3
- provided lock3
- short notice availability2
- fast contact2
- storage unit size2
- gated access2
What the company says about itself
Taken from Farner Storage of Ames’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…from the convenience of your own home, 24 hours a day and 7 days a week. Our website makes it”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- chamberofcommerce.comdirectory
- yelp.comreviews