Hemmen Moving INC
Google rating
4.9
Ratings counted
165
Are 1 or 2 star
1.2%Unusually few
The rating breakdown
2 of the 165 ratings in Google’s published star breakdown for Hemmen Moving INC are one or two star.
Against other listings in Ames
3.7 percentage points lower than the middle of the 11 listings in Ames we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 159 | 96.4% | |
| 4 star | 2 | 1.2% | |
| 3 star | 2 | 1.2% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Hemmen Moving INC at 1.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Hemmen Moving INC, counted by matching the words they used.
- Items missing or never delivered1 · 50%
- Crew conduct1 · 50%
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for Hemmen Moving INC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Super disappointed especially after reading all the great reviews. I called to get a quote last week. Called not even 2 hours later to book them for our move and a lady answered and gave me the number of the guy that I had talked to previously. So I called his number and he said was busy and would call me back in 10 min. Never got a call back so I decided to call again at 430 before they closed, no one answered. Had to wait the weekend and called this morning and now they have that date booked.
Cheyanne is right I did forget to call her back. At the time of her call I was out in the repair shop having problems with a diesel truck. Our apologies and yes it was unprofessional. For others reading this review if we cannot answer … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 50%
- Turned up when they said8 · 40%
- Worked hard and fast6 · 30%
- Kept in touch6 · 30%
- Careful with belongings4 · 20%
Counted across the 20 four and five star reviews we have read for Hemmen Moving INC. A review can mention more than one thing.
In their own words
Just used Hemmen to move from Ames to Ankeny and had a wonderful experience! Great communication (multiple reminders), showed up on time, and were very efficient and polite. Highly recommend!
We used Hemmen Moving to pick up, store and return our furniture during a basement remodel. The movers were prompt and careful of our property. They worked quickly and our furniture was returned in the same condition as when they picked it up. We will use Hemmen for any future moves.
We moved from Jesup to Ames in June 2026. These guys showed up on time and did a fantastic job loading everything up. When it started to rain they staged everything in the garage, then covered stuff before putting it on the truck so it wouldn't get wet. When they delivered they put furniture and boxes right where we asked. The whole crew was polite and treated our belongings like it was their own stuff. Too bad we are never going to move again, because we would certainly use Hemmen Moving again.
I had an excellent experience with Hemmen Moving. The team arrived on time, maintained a positive attitude throughout the entire move, and handled our belongings with exceptional care and professionalism. Their attention to detail and friendly approach made what could have been a stressful day much easier. I highly recommend them to anyone looking for reliable and professional movers.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff15
- efficient movers8
- no damage8
- polite crew5
- efficient crew5
- affordability5
- smooth process5
- piano moving4
- cross country move3
- careful handling of furniture3
What the company says about itself
Taken from Hemmen Moving INC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…have been proudly serving customers for over 30 years! We help 400 to 600 customers annually.”Raw text captured from the page, including any surrounding navigation.