Purple Cow Junk Removal & Home Services
Garbage collection service in Ames, Iowa
Google rating
4.9
Ratings counted
551
Are 1 or 2 star
2.2%Around typical
The rating breakdown
12 of the 551 ratings in Google’s published star breakdown for Purple Cow Junk Removal & Home Services are one or two star.
Against other listings in Ames
2.7 percentage points lower than the middle of the 11 listings in Ames we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 529 | 96.0% | |
| 4 star | 9 | 1.6% | |
| 3 star | 1 | 0.2% | |
| 2 star | 3 | 0.5% | |
| 1 star | 9 | 1.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Purple Cow Junk Removal & Home Services at 2.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Purple Cow Junk Removal & Home Services, counted by matching the words they used.
- Late, delayed or a no-show2 · 25%
- Price rose after the quote1 · 13%
Counted across the 8 one and two star reviews we have read for Purple Cow Junk Removal & Home Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would never recommend using there service. The main job was to remove rock, remove all weeds, to put in weed barrier, and then install mulch. My wife walked them around the yard to show them everything that needed to be done. He took pictures and wrote notes on the pictures. They quoted for 650 sqft of mulch. And never quoted us for the whole job. They wanted more money to do the rest of what was suppose to be done for the full job.
Would not recommend. My brother hired the purple cow to haul out stuff from our deceased mother and father’s home so we could get ready to sell the property. He charges $800 a load but gave us a price break of $700 a load because he said we would have more than 5. I stopped over to the house mid morning so I could stop the work because I had no idea my brother agreed to this price, he lives in another state, and might be more fair priced where he lives but in Iowa I can hire a junk service for at least 1/2 of what…
Hello K.S. We are terribly sorry for the loss of your family members and we send our prayers to you and your family. However, the service was not initiated and approved under your name I cannot discuss the details of the service. I can … More
I requested help with fall cleanup of our yard. They were excellent at communicating their schedule. I was told the crew was running late. Only one person arrived with a full trailer and a rake and shovel. Another person arrived a couple hours later with shears. I was working with them and in 3 hours they had accomplished what my wife and I typically get done in 2 hours. They kept busy but productivity was not what I expected for $75 per hour per person.
Requested a quote for removal of one item. Was told that day (Monday) someone would follow up with me. It took them until Thursday to follow up requesting photos etc which I told the lady Monday I could give her. I already long gone had the item hauled away come Thursday. I was clear, concise in what it was that needed to hauled away. When people want things removed they want them gone NOW. Make it be easier to do business with you or don't. Food for thought.
Hi T Meuer-Crawford, Thank you for the honest feedback — you’re absolutely right. … More
Mowing my grass waaaay too short. I have a spot on my lawn that is slightly higher than the surrounding area and it barely has grass. I’m worried mowing it that short is going to kill my front lawn. Also the weed treatment I had done once, didn’t seem to kill any of the weeds so my lawn looks terrible and almost dead.
Hired them for drywall repair. All seemed good. The people were friendly, the technician seemed knowledgeable. The quote seemed fair. When all was said and done, the work was awful. They told me they’d repair the issues and have nice smooth …
Good Morning Heather. I see you are unhappy with your services. After reviewing your information I see you hired us to fix the drywall and not to paint it. Also we offered to come back out and see what we could do to help this situation and you declined.
Job was never finished because they didn't understand what was asked despite at length walk-throughs. Asked for weed removal, weed barrier installation, removal of yard rock and …
Call for a quote multiple times on disposal of old paint only to get the answering machine everytime. Really wasting being on the top of the Google search if you don't answer.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 47%
- Professional and courteous6 · 40%
- Turned up when they said2 · 13%
- Price matched the quote1 · 7%
- Kept in touch1 · 7%
Counted across the 15 four and five star reviews we have read for Purple Cow Junk Removal & Home Services. A review can mention more than one thing.
In their own words
Purple Cow Junk Removal was professional, responsive, and easy to work with from start to finish. They showed up on time, worked efficiently, and made the entire removal process hassle-free. The team was friendly, respectful of the …
Thank you Staaci for leaving us an EPIC review! We appreciate you!
Let me let you know something Ames, IA and all the other little towns in the surrounding area. If you want great customer service with real know how, good pricing and needing projects done, not now but Right Now, I suggest you call Kelly …
Thank you so much Terrell for the EPIC review! Your opinion means the world to us!
Purple Cow Junk Removal exceeded my expectations! They were quick to respond, arrived on time, and made the whole process stress-free. The crew was professional, friendly, and worked efficiently to remove everything without leaving a mess behind. Their pricing was fair, and they took great care with my property. If you’re looking for a reliable junk removal company, I highly recommend Purple Cow Junk Removal. I’ll definitely be using them again in the future!
Thank you Angela for taking the time to leave an EPIC review! We appreciate you!
Luke and Ryan were friendly, efficient, and thorough taking down a tall tree and 2 large shrubs. The price was very good. I am scheduling more work from the Purple Cow crew in the future.
Thank you Teresa for leaving us an EPIC review! We truly appreciate you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- punctuality41
- courteous staff32
- couch removal6
- garage cleanout6
- quick removal4
- gutter cleaning2
- leaf removal2
- dump trailer rental2
- free quote2
- treadmill removal2
What the company says about itself
Taken from Purple Cow Junk Removal & Home Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Cow Junk Removal & Home Services Free Estimate on any project! Book Now One of Iowa’s”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…human answers the phone every time guaranteed. We will greet you happily and assist y”Raw text captured from the page, including any surrounding navigation.