Five Star Storage
Self-storage facility at 4613 Centurion Dr in Bismarck, North Dakota
Google rating
4.8
Ratings counted
47
Are 1 or 2 star
2.1%Around typical
Google carries another listing under this name in Bismarck. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
1 of the 47 ratings in Google’s published star breakdown for Five Star Storage are one or two star.
Worked out from 47 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Bismarck
1.2 percentage points higher than the middle of the 13 listings in Bismarck we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 41 | 87.2% | |
| 4 star | 5 | 10.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Five Star Storage at 2.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said1 · 6%
- Professional and courteous1 · 6%
Counted across the 16 four and five star reviews we have read for Five Star Storage. A review can mention more than one thing.
In their own words
We use Five Star for a month storage. From the first call to the last call Dillon was very friendly and super helpful. He explained everything and was prompt when emailing us. It was nice getting that last confirmation that we were …
Thank you so much for your kind words and for choosing Five Star for your storage needs! We are thrilled to hear that Dillon provided you with excellent customer service and made your experience a positive one.
I'm doing this review from a different email account than the one we used with them (this is Jim Albert). We rented at the location close to UMary in Bismarck. We had a great experience overall with Five Star Storage. From day one, the …
Thank you so much for your kind words, Jim! We are thrilled to hear that you had a great experience with us at Five Star Storage near UMary in Bismarck. Our team takes pride in providing excellent customer service, and we are so glad that we could assist you with your storage needs.
Sara, the manager, makes this place awesome to store your "treasures." Being military, we have used lots of storage, and this place is quality. Sara is the best!
Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you have had a positive experience with us and that Sara has been able to make your storage process easy and enjoyable. We truly appreciate your … More
I rented a unit hear to help store stuff while I was moving and it was a very nice place and the staff was really nice if you need anything
Hi Matt! Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you had a positive experience with us while using our storage unit during your move. Our staff is dedicated to providing excellent customer … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff8
- security5
- unit5
- manager3
- cleanliness2
- email2
- quick responses2
What the company says about itself
Taken from Five Star Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“Nebraska, North Dakota and South Dakota since 2004. We have decades of experience meeting”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory