Flex Moving & Storage
Moving and storage service in Perris, California
Its address is in Ontario, California. It appears here because Google returns it for Perris.
Google rating
4.6
Ratings counted
44
Are 1 or 2 star
9.1%Above typical
The rating breakdown
4 of the 44 ratings in Google’s published star breakdown for Flex Moving & Storage are one or two star.
Worked out from 44 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 40 | 90.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 9.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Flex Moving & Storage at 9.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Flex Moving & Storage, counted by matching the words they used.
- Damage to belongings2 · 50%
Counted across the 4 one and two star reviews we have read for Flex Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not use this company. Although their quote was the lowest there's a reason for this. They will only provide a reimbursement for damages at $0.60 per pound based on the weight of the furniture. They also sent 1 experienced mover and 2 inexperienced movers which added time to the move in addition to the damages done. Next time I'll definitely pay more attention to moving companies' insurance policies.
We appreciate you bringing your experience in Ontario to our attention, as clear transparency around our policies and expert care for your belongings are foundational to how we operate. Please send us an email to [email removed] with … More
***Beware*** and listen to me! They will give you a quote and upcharge the day of your move! My moving cost about 3,000 dollars and I was literally moving 8 miles away. I would not recommend!!!
Hello, thank you for letting us know about your experience. Please reach out to us at [email removed] with your Booking Confirmation Number so we can review your move details. … More
This company is a complete joke - not only did they over bill from what was agreed on - they ruined $2500 worth of furniture. Do yourself a favor and look elsewhere.
We have already begun looking into your service details immediately to address your concerns regarding our billing and the condition of your items. This experience is certainly not our standard, as we prioritize being a transparent and … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast9 · 53%
- Professional and courteous8 · 47%
- Careful with belongings4 · 24%
- Turned up when they said1 · 6%
Counted across the 17 four and five star reviews we have read for Flex Moving & Storage. A review can mention more than one thing.
In their own words
⭐⭐⭐⭐⭐ We had an outstanding experience with Flex Moving & Storage! Alonzo and his crew were absolutely phenomenal from start to finish. They arrived right on time, were professional, friendly, and handled every single item with exceptional care. They wrapped and protected our furniture and belongings as if they were moving their own, paying attention to every detail. What really impressed us was how neatly and securely they packed our storage unit.
Thank you for sharing this review! We are glad our local moving team in Ontario, CA, could deliver a smooth experience and maximize every inch of your storage unit. Alonzo and his crew take great pride in providing efficient, capable … More
Andres and Glen were the best help today with unpacking our 26 ft Penske truck. They were fast and careful with all our belongings making sure to unpack our load fast to save us money. I10% recommend flex moving for all your moving needs.
Thank you for sharing your experience with our team in Ontario! We are glad Andres and Glen could provide fast, careful help unpacking your 26 ft truck and save you money in the process. We appreciate the 10% recommendation and are always … More
David, Isaiah and Ryan did a spectacular job with packing and moving everything to the storage. They were professional and asked questions if needed. They were also very professional and friendly. I recommend them highly!
Thank you for sharing your experience with us in Ontario! We are glad David, Isaiah, and Ryan could provide such capable and professional packing and moving support to get everything securely into storage. Our team is always committed to … More
Andres and Ryan were incredibly efficient, capable, and friendly. I couldn't have asked for better movers. The attention to detail was appreciated. If I could give them more stars, I would.
Thank you for choosing Flex for your move in Ontario! We are thrilled to hear that Andres and Ryan provided such efficient and capable service, showcasing the exact attention to detail we bring to every job. Helping you transition smoothly … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- hardworking3
- pay2
- packing2
- communication2
- professional movers2
- careful handling2
- care for belongings2
What the company says about itself
Taken from Flex Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…your things in private trailers with guaranteed delivery dates. Storage Portable storag”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“Portable trailer storage Licensed & insured Same-day service Short-term storage Ded”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…erstate Moving Nationwide moving with a licensed and federally compliant team. Locations”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- manta.comdirectory
- mapquest.comdirectory