Fly Guy Moving Minooka
Its address is in Minooka, Illinois. It appears here because Google returns it for Joliet.
Google rating
5.0
Ratings counted
553
Are 1 or 2 star
0.7%Unusually few
The rating breakdown
4 of the 553 ratings in Google’s published star breakdown for Fly Guy Moving Minooka are one or two star.
Against other listings in Joliet
2.1 percentage points lower than the middle of the 11 listings in Joliet we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 546 | 98.7% | |
| 4 star | 2 | 0.4% | |
| 3 star | 1 | 0.2% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Fly Guy Moving Minooka at 0.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Fly Guy Moving Minooka, counted by matching the words they used.
- Damage to belongings3 · 75%
- Price rose after the quote1 · 25%
- Items missing or never delivered1 · 25%
Counted across the 4 one and two star reviews we have read for Fly Guy Moving Minooka. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
*Not Recommend* I wouldn't use Fly Guy for moving belongings of an entire house long distance* *They over charge and under deliver* The team was kind and respectful however we we're moving a 3 bedroom home (we had everything broken down as much as possible) no sofa no Livingroom furniture only 1king, 1queen, 2 twin beds only 2 small dressers the rest was boxes and totes and a dinner table with the legs taken off and 5 chairs and a small but heavy buffet piece over 200 miles and they loaded my 26' Uhaul Truck very…
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations. … More
The crew was great, a day before our move we contacted management regarding moving some items in the basement which were to be moved to an address 10 min away, we never got any response, when the crew got here they called their manager about getting OK to add the additional items to the move and we were given a hard no. Now we will have to hire another company to finish the job. The best part of this is we were the last job of the day, the crew was ok with us adding the job, management gave the hard no
Thank you for the kind words about our crew. They take pride in their work, and we're glad that came through. … More
We hired Fly Guy Moving based on a quote and were verbally assured that it included storage and the return delivery of our belongings. Unfortunately, that was not our experience. The moving crew was friendly and professional, but one of our bookcases was severely damaged during the move. Our biggest issue was with management. We were charged far more than we expected, and despite what we had been told, Fly Guy Moving refused to return our belongings from our storage unit.
Thank you for sharing your experience. We'd like to clarify a few points. Storage inbound and outbound are quoted and handled as separate moves. We do … More
Overall, the crew was great. Showed up on time and worked hard. Accidents happen and they ripped down a hand railing leaving a hole in the drywall. I negotiated a price with the new homeowners and paid them at closing. When I submitted the damage and price for reimbursement to FlyGuys, they didn’t agree and wanted me to go back to the buyers for recipients and quotes. It was not worth it to me and I don’t have time to jump through hoops.
Hi Chad, Again, we’re sincerely sorry about the damages incurred during your move. Fly … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous14 · 74%
- Worked hard and fast9 · 47%
- Careful with belongings5 · 26%
- Kept in touch2 · 11%
- Turned up when they said1 · 5%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for Fly Guy Moving Minooka. A review can mention more than one thing.
In their own words
The communication from Fly Guy through the estimation process, the move, and follow-up was outstanding. Austin helped me understand exactly how our out of state move would go. They found great local help in KY to unload our trucks. Damage was minimal, overall, and the claim process seems easy so far. They were fast, courteous, clean, professional, and very careful with our personal belongings and the houses on both sides.
Would highly recommend- they were right on time, came in under budget, totally respectful, did an amazing job on one of the hottest days! Was so happy!!
Thank you so much for the wonderful review — our crew will be so happy to hear that their punctuality, respect, and hard work stood out, especially on one of the hottest days of the year! Coming in under budget while still delivering an … More
I cannot say enough great things about Fly Guy Moving! From start to finish, the entire team was professional, polite, and incredibly hardworking. They communicated with us every step of the way, making the moving process smooth and stress-free. The crew worked efficiently, handled our belongings with care, and maintained a positive attitude throughout the entire move. Their pricing was also very fair and provided excellent value for the quality of service they delivered.
Thank you so much for this incredibly kind review! It means the world to us to hear that your move was smooth and stress-free from start to finish. We always strive to make sure our customers feel informed and taken care of every step of … More
The crew at Fly Guy’s moving were great! Very professional and courteous team at both ends of move (origination and destination). Our move was for a 5 bedroom 5000+ sf home. This included furniture, picture frames, and some boxes we didn’t …
Thank you for choosing Fly Guy Moving for your move from Frankfort to Mt. Carroll. We’re glad to hear our crew delivered professional, courteous service across all phases of your relocation, from storage to delivery.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff88
- efficient movers45
- careful handling of furniture20
- polite movers19
- easy move18
- estimate process14
- piano moving12
- safe moving11
- moving day experience8
- careful packing7
What the company says about itself
Taken from Fly Guy Moving Minooka’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“Successful Moves 5/5 Google Rating 100% Insured Get a Free Moving Quote Moving From Mov”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Last Name Email Phone Number Get My Free Quote Premium Relocation Experience YOUR NEXT”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- manta.comdirectory