G & H Moving & Storage Company
Mover in Hemet, California
Google rating
4.6
Ratings counted
31
Are 1 or 2 star
9.7%Above typical
The rating breakdown
3 of the 31 ratings in Google’s published star breakdown for G & H Moving & Storage Company are one or two star.
Worked out from 31 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Hemet
6.8 percentage points higher than the middle of the 9 listings in Hemet we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 28 | 90.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 9.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is G & H Moving & Storage Company at 9.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for G & H Moving & Storage Company, counted by matching the words they used.
- Crew conduct2 · 100%
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for G & H Moving & Storage Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Review for G&H Movers (via Mayflower) G&H Movers was sent to my house to assess the cost of packing up my belongings and moving them into storage. During the visit, the agent broke a stone lion statue in front of my home. He told me to contact him so he could replace it—but after that, he never responded to any of my calls or messages. No apology, no follow-up. Just bad manners and unprofessional behavior. I expected more from a company affiliated with Mayflower.
Hello Barbara. We are sorry for putting you in this position. I am assuming you did not receive the replacement lion statues that I had had ordered for you from wayfair.com or overstock.com. I will follow up as to why they have not … More
I wanted to choose this moving company because their prices was within my budget but do to the receptionist being rude about negotiating the minimum hours over the telephone made me not chose to do business with G& H Moving & Storage.
Our minimum hourly requirement of 4 hours is not negotiable. I'm sorry that you were not satisfied with that but we can not dispatch our trucks and crews for a 1-2 hour move to a city 25 miles away without the 4 hour minimum and driving time. James Lobenzana
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 36%
- Worked hard and fast3 · 21%
- Kept in touch3 · 21%
- Turned up when they said2 · 14%
- Careful with belongings2 · 14%
Counted across the 14 four and five star reviews we have read for G & H Moving & Storage Company. A review can mention more than one thing.
In their own words
These guys were fast, efficient, professional and were excellent communicating what they were doing. They went above and beyond what i expected. I just thoroughly appreciated the way they handled my furniture and the careful moving of my boxes. THANK YOU G&H!!
Thank you Laura. We appreciate your business! My crew was very happy to move you.
James with G&H Moving was great. He drove a decent distance to give us a quote to move our stuff cross country. He kept me informed of dates and was able to ensure that my stuff would be stored near my new house until it was completed. The team was showed up on time and packed my house onto the truck in about 7 hours. Once I was about to close, I contacted James and he got in touch with the storage company and movers to get our stuff right away.
Thanks Lee!
The crew that came over to move us were super friendly and efficient. We had a big move and spent a few days together getting her done. The crew were super professional and packed everything extremely well. Highly recommend them and would unhesitantly use them again for future moves. You can't go wrong hiring these guys.
Thank you Pierre!
Absolutely the BEST moving service. James and his outstanding crew moved my entire household inventory from Southern to northern California without any damage, delays, or hidden expenses not revealed in the original moving bid. Without any hesitation, I highly recommend this Mayflower affiliate.
Thank you Steven! We really appreciated the opportunity to move you into your new home and your new life.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- packing4
- communication3
- country2
- my furniture2
- distance2
- careful moving2
- efficiency2
- truck2
- boxes2
- storage2
What the company says about itself
Taken from G & H Moving & Storage Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
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“…our “A” rating from the Better Business Bureau to Mayflower’s J.D. Power & A”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…and relocation services! Get Your FREE Estimate SERVICES Top-Rated Moving Company With”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…are a moving and storage company with over 60 years of experience and a commitment to excel”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…on Button Button A Legacy of Excellence Since 1964, Mayflower G & H Moving & Stora”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bizapedia.comdirectory
- yellowpages.comdirectory
- yelp.comreviews
- superpages.comdirectory
- birdeye.comreviews
- chamberofcommerce.comdirectory