Sarge's Moving Services, LLC
Google rating
4.8
Ratings counted
142
Are 1 or 2 star
4.9%Around typical
The rating breakdown
7 of the 142 ratings in Google’s published star breakdown for Sarge's Moving Services, LLC are one or two star.
Against other listings in Bryan
About the same as the middle of the 18 listings in Bryan we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 129 | 90.8% | |
| 4 star | 5 | 3.5% | |
| 3 star | 1 | 0.7% | |
| 2 star | 1 | 0.7% | |
| 1 star | 6 | 4.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Sarge's Moving Services, LLC at 4.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Sarge's Moving Services, LLC, counted by matching the words they used.
- Damage to belongings3 · 43%
Counted across the 7 one and two star reviews we have read for Sarge's Moving Services, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I want to start off by making it clear I gave Sarge's every opportunity to make things right before I decided to write this review. Move Details: I had contracted ABF for the moving truck and Sarge's to assist with loading of it. ABF charges by the linear foot, so the more efficient you are with the space, the more money you can save on the back end.
Mr. Lewellyn, We are always disappointed to hear when there is any damage after a move that we … More
Buyers beware; I have used MANY moving companies in my adult life (I am 62). I have to say that this company does NOT deliver any class services at all. I hired them to move my family from Bryan, TX to Amarillo about 2 years ago and they did more than $5000 in damages and some things that they broke were more than 100 years old.
Mr. Doyle, I would like to start with a sincere apology regarding any damage during your … More
As a repeat customer, I was really bummed out when my final invoice was almost 150 dollars more than what I initially signed for, with an hour and half charge for more labor than what was actually done. My movers were interrupted by rain and asked, repeatedly, to reschedule. I accommodated since they were dragging their feet anyway, only for them to charge for their “minimum of two hours” for that day. When they came back, they actually worked two hours, and the initial bill was just for 2 hours.
They were supposed to pack out the house one day & move us the next day or so. The packers for the most part did fine, were polite & nice. Neither my husband nor I were able to go behind them checking. They didn’t pack either of our personal closets & left pots & pans on the cabinets in kitchen. It was as if they took advantage of 2 older folks who werent able to go behind them checking. My husband even found one guys sleeping back in the BR with door closed, but didn’t report him!!
Mrs. Parrott, Thank you for taking the time to leave a review. I understand your move was … More
They first promised a date, and then a few days later told me that date is unavailable, and have to be a week later. By then other movers are all booked up, leaving me with no options. Had they told me upfront that they need a deposit to hold the date and the number of trucks, I would have no problem putting down the deposit.
Mr. Shi, It is an unfortunate situation you have found yourself in and I can empathize … More
I reached out to this company and they quoted me $1400-$1500+ To move a couch, a bed, a very small desk, two small barstools, and a very thin mirror. Obviously, I did not book with them and I found someone on Facebook marketplace who will do it all for $250. These people are out of their minds.
Ms. Jones, Wow! You have really gone on the offensive and given me a lot to consider with … More
They damaged almost everything in my home. They broke the pedestal on my mango table, tried to fix it, and it was never fixed, right they busted my new refrigerator. We’re supposed to pay me back did not what respond had to take him to …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 67%
- Careful with belongings6 · 40%
- Turned up when they said5 · 33%
- Worked hard and fast5 · 33%
- Kept in touch4 · 27%
- Price matched the quote1 · 7%
Counted across the 15 four and five star reviews we have read for Sarge's Moving Services, LLC. A review can mention more than one thing.
In their own words
The moving crew showed up right on time with everything they needed to get the job done efficiently. All the young men were polite and hard-working. All our furnishings and belongings were carefully moved and delivered in good shape. We will definitely recommend them to friends and family.
Thank you for leaving such a wonderful review!
Great company, great communication. Friendly and very accommodating to what we needed moved . Very fair pricing
Thank you for taking the time out of your busy day to leave us a review! It means a lot to us!
I cannot thank Jaime and his team enough for their support through my move. While working through personal and family health issues, navigating my son through college, and trying to downsize at the same time, I felt like my life has been turned upside down. Every single Sarge's soul came to the rescue. They treated my household goods with great care, arrived 15 minutes early each time (if you're not early, you're late - AMAZING!), respected my wishes (even though I'm likely the easiest to please, they still had me…
Thank you so much for the kind words! We are always glad to help out however we can!
We were wildly unprepared for our move due to traveling beforehand and life just taking over but Sarge’s took it in stride. Their guys were extremely professional and just all around fantastic. They were careful with our belongings and wrapped EVERYTHING up in stretch wrap and/ or blankets to protect the items, which we loved! There was an incident where the foot of our couch was accidentally broken off, and they took the time to fix it the right way. It’s good as new now!
Glad we were able to meet your expectations! We have a great crew!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly crew13
- furniture moving9
- courteous staff8
- quick work7
- professional movers6
- competitive pricing5
- moving heavy furniture2
- respectful movers2
- safe moving2
- estimated timeline2
What the company says about itself
Taken from Sarge's Moving Services, LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Content Ready to Make a Move? Get Your Free Estimate Today! 979-300-7400 Home About Us FAQs”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“Sarge's Moving Services, LLC is fully insured. We provide Basic Coverage at no additi”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- bbb.orgreviews
- birdeye.comreviews