Gold Standard Moving Services
Moving and storage service in Kingston, Ontario
Its address is in South Frontenac, Ontario. It appears here because Google returns it for Kingston.
Google rating
4.3
Ratings counted
18
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 18 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 3 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 15 | 83.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 16.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Gold Standard Moving Services, counted by matching the words they used.
- Late, delayed or a no-show2 · 67%
- Items missing or never delivered1 · 33%
Counted across the 3 one and two star reviews we have read for Gold Standard Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They loaded with my stuff from my old apartment and never delivered it to my new property now half of my stuff is gone tv and appliances. Police have been notified. Do not trust these people
If I could give them 0 stars I would. Do not trust this company. They did not show up on moving day and ran off with our deposit.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 27%
- Worked hard and fast3 · 20%
- Careful with belongings2 · 13%
Counted across the 15 four and five star reviews we have read for Gold Standard Moving Services. A review can mention more than one thing.
In their own words
Purchased a Grandfather Clock from an auction. Had a 2 hour window in the afternoon to pick it up. Called Gold Standard and spoke with Cody the day prior. He was very helpful and managed to squeeze us in. Was familiar with disassembly of all parts for transport. All parts wrapped up as well as the 6.6’ high clock. Delivered to our place, carried inside and placed where we wanted it. Service was excellent and pricing very fair.
Thank you Ralph!!
Cody and the guys did an outstanding job for my move from Kingston to Peterborough. They were professional, reliable, and easygoing. They go above and beyond with protecting your fragile belongings. If I ever move again, I will 100% be using their services.
Thank you Dan!
I have dealt with movers all around the country and I really like these guys! Gold Standard handled two moves for me in October. The first included an extremely heavy antique upright piano; the second was my household items. They were …
These movers were professional and friendly. They checked with me every step of the way to be sure there were no surprises or disappointments. Top notch movers.
Thank you so much Mary!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- budget4
- professional staff3
- reliability3
- communication2
- polite staff2
What the company says about itself
Taken from Gold Standard Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…ustomers across Ontario. Licensed & Insured 5-Star Google Rating 3,400+ Moves Compl”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Our Customer service is available 24/7 (613) 985-5588 Testimonials "Moved our”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…of happy customers across Ontario. Licensed & Insured 5-Star Google Rating 3,40”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.careviews