GPL Self Storage
Self-storage facility in Peterborough, Ontario
Google rating
4.8
Ratings counted
36
Are 1 or 2 star
2.8%Around typical
The rating breakdown
1 of the 36 ratings in Google’s published star breakdown for GPL Self Storage are one or two star.
Worked out from 36 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Peterborough
3.4 percentage points lower than the middle of the 16 listings in Peterborough we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 32 | 88.9% | |
| 4 star | 3 | 8.3% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is GPL Self Storage at 2.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for GPL Self Storage, counted by matching the words they used.
- Price rose after the quote1 · 100%
Counted across the 1 one and two star review we have read for GPL Self Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Poor customer service. Make sure you ask how the refund process works (shady-hidden charge) when you are to change from one locker to the other. They do not do full refund on the remaining days of your monthly contract. Also make sure you get the payment due date initialed by GPL staff. You might get a notice from GPL saying you are past your due date (15 days - $15 late fee 1st notice) even when you and the GPL staff agreed on a change payment due date.
On behalf of GPL Self Storage, we would like to apologize for the mistake that occurred when you transferred unit sizes. We were very upset to learn that one of our valued customers was so dissatisfied with our level of service, as we have … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 28%
- Worked hard and fast1 · 6%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for GPL Self Storage. A review can mention more than one thing.
In their own words
Best storage rental I have ever used. The staff were all SUPER friendly, prices were reasonable and they managed to find me the perfect space in a pinch. The whole facility was SPOTLESS and indoors, with a drive-in capability which helps when loading up on rainy days. They also have a neat system to help you remember which hall your locker is! ATTENTION ALL STORAGE FACILITIES: this is the bar you should be aiming for! 10 out of 5 stars. Thanks again!
Thank you so much for the great review James! We truly appreciate your kind words and look forward to welcoming you back in the future if you ever require storage again!
Well I'll have to eco most of the reviews. Great staff super fast offloading. Kind to the trailer. No banging or bump. Impressed 👍👍👍😁 …
Hi Joe, Thank you for the great review! Hope to see you again soon!
I have rented space from GPL for 3 years now and I can't say enough good things about the staff and the space. They are wonderful. I'm always greeted with a smile and a big hello. If I need anything or have any questions they are always willing to help. The space is always immaculate and I have complete trust that my items are kept safe and secure at all times. I love the fact that I can drive in to load my vehicle so even in the rain or snow, I'm kept dry and my things are safe.
I have rented a unit there 4 almost 4 yrs. & haven't had a problem EVER !! Staff R great & will give a hand if need be . I recommend this place a lot. If you do have a problem it's probably not the staff or facility it's more than likely YOU !! LOL'S... 30/04/22 Still a Great Facility . Secure Environment & Helpful Staff . I'm Still Here at GPL Storage Every1, lol's
Bradley, thank you for the wonderful review and for spreading the word about our business. We're so happy have you as a long term renter at GPL Self Storage. We look forward to seeing you soon!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff14
- unit rental4
- cleanliness4
- happy staff4
- security3
- clean facility3
- secure facility2
- customer experience2
What the company says about itself
Taken from GPL Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…providing first class storage services since 2013. Reserve a Unit Virtual Tour Now you ca”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial