Grand Strand Piano Center

I generally don't take the time to write a review of a business, but I had such a super experience with Grand Strand Piano Center that I had to make an exception. John is patient, kind, and a total straight shooter. Some places claim no games no gimmicks, John lives it. When I decided on the Roland GP 607 and would need it delivered to Asheville NC, John didn't flinch. It was a totally smooth process with John personally delivering and setting up the piano himself.

I wasn’t even THINKING of buying a baby grand until my piano tuner told me how great a Kawai would look in our home. Fast forward two weeks later, I had visited the store, consulted with John, and made an appointment for him to visit our home to discuss placement of my new GL 10. He is extremely knowledgeable and working with him is effortless. We got the French mahogany, and it is stunning!! Initially looked at the black, but so glad I changed my mind. I’m enjoying it immensely.

I have been looking for an inexpensive piano just to practice on at home. I fell in love with a piano that was a few hundred dollars out of my price range. I went to another local store as well and found Grand Strand Piano Center’s selection and prices to be much, much better. I went in several times to look and the owner John was always patient and friendly. He ended up marking the price down on the piano I wanted so I could afford it. He and his wife are very friendly and knowledgeable. Highly recommend.

I called asking about piano string for a craft project and despite the fact that they weren't officially open, they answered the phone and said that they had a box of old string that I could come look at to see if it was what I needed. It was and she gave me the whole box for free. They cleared some space and I got more than enough for my project. Win win! Julie was friendly and helpful and knows that customer service goes a long way! Thanks!