Hands On Deck Moving Company

I used this company and it was the worst experience ever. They outsourced to a company that the movers did not have much experience. I had a damaged bed, broken chairs, broken bins, and it took 8 hours to move half of my 4br house. I was never reimbursed for anything. I had to pay them twice to come out a second day. The owner showed up with his kids to my house and hung out watching, which I thought was very unprofessional. They didn’t offer much off of my move for the inconvenience.

I had high hopes for this company and was unfortunately very disappointed with the service we received. After our move, I contacted the company with my concerns and to no surprise, have not heard anything back. We were very disappointed with the service provided to us as well as the damage caused to our furniture, beds, and personal items. Our quote included blanket wrapping of the furniture which was not done, leading to chips, scratches, and scrapes in our furniture.

Terrible experience. They ran over 2.5 hours late and it was me who had to make the phone calls to find out where they were. Then there was damage done to my furniture. I have been trying to connect with them about this damage since my move in late June. They continue to run me in circles and are now saying that it is so long ago that they cannot verify it was them who caused the damage. I have edited my post because it seems like they are trying to take care of the situation. Looking forward to it all being done.

I’m giving two stars because they did come short notice. The “owner” Justin tried to get me to cough up more money saying it was $205 a for two people but I came on here and saw the company quote $165 for two. Anyway. Came a half hour late and left a half hour early. Movers were semi professional til they went into my bedroom to get my dressers and started showing each-other memes on their phones in the middle of my time. They finished early.

Absolute WORST experience I have ever had. Movers were due to arrive between 12-1, didn't show till almost 5pm. We could have made it work, if the movers weren't purposefully being as slow as possible. Loading everything on the truck took forever, because they stood around eating up the clock. We had a less than 1000sqft home, of which EVERYTHING but the largest furniture was already outside in the driveway. We also only moved 10 minutes down the road, but they didn't leave our home till almost 11pm that evening.

ABSOLUTE SCAM!!!! STAY AWAY!! They give you a quote to get your business and then charge you a completely different amount. When you force them to answer for their false charges. They will make up lies.... when you disprove their lies they will claim they will refund you... Just to gain time and they will never refund you. STAY AWAY

Not professional at all. Had a time frame for the movers of 8-11 am and found out at 550 pm they had to cancel the move. No phone call during the time frame to explain the delay. Did not answer the phone and when we did get ahold of someone got poor excuse or no return calls. Do not use them.

DO NOT use this company. They scratched my floors, broke my bed worth $2500, broke and scratched other items and have paid me zero compensation despite multiple phone calls, emails and text messages.