Helping Hand Movers Naples, LLC
Moving and storage service in Naples, Florida
Google rating
4.9
Ratings counted
843
Are 1 or 2 star
1.7%Unusually few
The rating breakdown
14 of the 843 ratings in Google’s published star breakdown for Helping Hand Movers Naples, LLC are one or two star.
Against other movers in Naples
About the same as the middle of the 20 movers in Naples we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 815 | 96.7% | |
| 4 star | 9 | 1.1% | |
| 3 star | 5 | 0.6% | |
| 2 star | 5 | 0.6% | |
| 1 star | 9 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Helping Hand Movers Naples, LLC at 1.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Helping Hand Movers Naples, LLC, counted by matching the words they used.
- Damage to belongings1 · 33%
- Crew conduct1 · 33%
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for Helping Hand Movers Naples, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous257 · 62%
- Worked hard and fast148 · 36%
- Turned up when they said110 · 27%
- Careful with belongings87 · 21%
- Kept in touch52 · 13%
- Price matched the quote15 · 4%
Counted across the 414 four and five star reviews we have read for Helping Hand Movers Naples, LLC. A review can mention more than one thing.
In their own words
Best moving experience we’ve ever had! Patrick communicated daily (ours was a multi day process). The crew packed us up, moved us and unpacked everything. Not one thing was broken or damaged. They were on time, courteous, professional and extremely hardworking. They even brought a separate open air trailer to move all our planters. My plants are still thriving. I HIGHLY RECOMMEND THEM!
Patrick and his crew are absolutely amazing! From the first meeting (the quote for the move) until the last box was carried in, everything went smoothly. The crew showed up on time the day of the move, so I had a good feeling all would go well. The five guys worked in the heat and never once complained, and never asked for breaks (although we insisted they take them throughout the move). Sean, the "lead" mover, was accommodating and kept the team focused. In the end, not a single item was damaged.
I had an excellent experience with Helping Hand Movers! They were communicative throughout the entire process. Johnny scheduled my move and followed up with me throughout the entire process, which gave me peace of mind. They provided a call-ahead notice before arrival, which I really appreciated. The team assigned to my project-Jeffrey & Andy were outstanding — relocating furniture to a two-story condo with steep stairs and tight corners was no small task, yet they handled it with professionalism, skill, and a…
I can’t say enough amazing things about this moving company! From the very first call, booking with Johnny was a breeze. He was professional, straightforward about pricing, and made me feel confident about the process. On moving day, the crew showed up right on time and went above and beyond. Not only were they efficient and careful with all of my belongings, but they were also extremely kind and respectful—something I appreciated so much while handling most of the move on my own.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff135
- professional movers60
- fair pricing52
- professional crew43
- storage unit move25
- careful packing14
- careful handling of furniture9
- quick move9
- prompt arrival8
- piano moving3
What the company says about itself
Taken from Helping Hand Movers Naples, LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Free Written Estimates Hours: Request Free Quote Hero Request Form NAME PHONE EMAIL Serv”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- superpages.comdirectory
- yelp.comreviews