Hercules Movers
Google rating
4.6
Ratings counted
56
Are 1 or 2 star
10.7%Above typical
The rating breakdown
6 of the 56 ratings in Google’s published star breakdown for Hercules Movers are one or two star.
Against other listings in Dayton
5.6 percentage points higher than the middle of the 19 listings in Dayton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 49 | 87.5% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 1.8% | |
| 2 star | 2 | 3.6% | |
| 1 star | 4 | 7.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Hercules Movers at 10.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Hercules Movers, counted by matching the words they used.
- Crew conduct2 · 50%
- Price rose after the quote1 · 25%
- Damage to belongings1 · 25%
- Items missing or never delivered1 · 25%
- Late, delayed or a no-show1 · 25%
- Stopped responding1 · 25%
Counted across the 4 one and two star reviews we have read for Hercules Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Never in hell would I ever use this company again. The movers treated my stuff so carelessly and stored it so improperly it literally made me cringe. They stored boxes UPSIDE DOWN. They damaged multiple of my items and didn’t document it. They didn’t even move everything that I needed moved. If you can’t do your job tell me beforehand so I can hire someone else They also stole my engagement ring and had the indecency to call me rude when I told them. They don’t care.
Didn't even get the chance to use them because their pricing more than doubled from initial phone call after they didn't respond for almost a week. I had to call them back a third time.. That point in time they said oh we can do it after delay delaying us for a week, but then more than doubled their price... I wouldn't recommend them not defendable, not responsive, and price changing after they wait knowing that you're running out of options because you were depending on them.
Receptionist didn't want to listen to what I needed and was acting very short with me. I didn't even get through the appointment process with her because of her attitude. Not the way to do business.
Getting a quote was quite difficult. The person on the phone was very rude and was pressuring us to confirm a quote in only a couple of days even though we were just looking for quotes in general.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast15 · 33%
- Professional and courteous14 · 30%
- Careful with belongings10 · 22%
- Turned up when they said6 · 13%
- Kept in touch6 · 13%
- Price matched the quote4 · 9%
Counted across the 46 four and five star reviews we have read for Hercules Movers. A review can mention more than one thing.
In their own words
Very responsive during booking, clear about services, and quick to answer questions. Showed up on time, worked faster than expected, and were professional and friendly.
Best movers ever! The team was on time, careful, quick, and completed our move in under 4 hours. Great price and an easy booking process. Highly recommend!
They arrived on time and were personable and professional. Nick was full of energy and made me feel comfortable. Nick stated he was going to wrap all my white furniture pieces to protect them. Nick took great care of my belongings, while smiling and joking the entire time. They were just as mindful of my things moving out as they were relocating my property. Both men were neat in appearance and had great moving skills. Definitely would use this company again!
Got the pleasure of having this company move me. I have had some bad experiences in the past and was hoping for the best. Special thanks to Chandler and Tommy who put me at ease with this move. Very nice and hard working young men. Got it done in less time than I thought and very pleased with the way they protected my furniture. I would recommend and will definitely be using you all again for any future moves.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fast work4
- careful team4
- smooth move3
- quote3
- value for money2
- furniture protection2
- responsiveness2
- reliable movers2
- efficient move2
- fees2
What the company says about itself
Taken from Hercules Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“7 AM–8 PM Call (380) 233-6565 Get a Free quote (380) 233-6565 Menu Menu Home Dayton Lo”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Fits Your Timeline 100% licensed & insured moving company Fully Equipped Movers fo”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Scheduling That Fits Your Timeline 100% licensed & insured moving company Fully Equi”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Affordable Movers without hidden fees Guaranteed protection for your belongings flexible”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Our Columbus and Dayton Movers With over 15 years of experience and more than 1,800 succe”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…us – we are at your disposal 24/7. However, we invite you to take a look”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- birdeye.comreviews
- bbb.orgreviews
- superpages.comdirectory