Here 2 There Enterprises Ltd
Moving and storage service in Grande Prairie, Alberta
Google rating
3.8
Ratings counted
55
Are 1 or 2 star
29.1%Well above typical
The rating breakdown
16 of the 55 ratings in Google’s published star breakdown for Here 2 There Enterprises Ltd are one or two star.
Against other listings in Grande Prairie
23.3 percentage points higher than the middle of the 13 listings in Grande Prairie we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 37 | 67.3% | |
| 4 star | 1 | 1.8% | |
| 3 star | 1 | 1.8% | |
| 2 star | 1 | 1.8% | |
| 1 star | 15 | 27.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Here 2 There Enterprises Ltd at 29.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Here 2 There Enterprises Ltd, counted by matching the words they used.
- Crew conduct4 · 44%
- Damage to belongings1 · 11%
- Late, delayed or a no-show1 · 11%
- Belongings withheld over payment1 · 11%
Counted across the 9 one and two star reviews we have read for Here 2 There Enterprises Ltd. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Last night as I was helping my 80 year senior friend move we has the most incredibly poor customer service from this company. 1. They were 3 hrs late 2. They didn't provide a big enough truck ( which we didn't even complain about and were just going to take the few remaining things over ourselves) and 3. They refused to unload it until Monday. Yes it was late however they were late by 3hrs.
I hired them to move my small two bedroom to a house. They were late, as issues with a trailer. Then they have no equipment and had to hand move everything, that too way longer then it needed too. After was all loaded, the truck broke down and it took 2hrs to get to new place.. where I have people set up to help unpack, but because they took so long and they all had to leave to do own things!! I was left with a lather bill and no help.
This company believes it’s okay to screw over the elderly! First of all, they were 3 hours late, and then decided they were too tired to …
This fool treated my elderly mother with extreme disrespect. Yelling at an old lady must make him feel like a powerful man I suppose. He could have given her a proper quote by actually going to the address and estimating the moving job like a professional mover, but he didn’t. He could have brought an appropriate sized truck or trailer to move her, but he didn’t.
Hired this company to move a piano from 2nd story to main level at the farm. Personally we moved it up 30 years ago so it has to come down. Sent photos, measurements and approximate weight so they knew what they were up against. Sent 4 guys - one complained he had back issues and he wasn’t sure why he had to do this job. They didn’t think they could do it after 3 hours on site. Took it back up - charged me $600 and I got no movement.
I’m giving this delivery service a 2-star rating due to their inflexible scheduling. We purchased a dryer from Home Depot, and they refused to adjust their 3:00–6:00 PM delivery window, which didn’t work for me. I requested a 3:30 PM delivery or weekend delivery, but they flat-out said no. The only reason I’m not rating them a 1 is because the dispatch guy was friendly and professional.
I hired this company in Dec 2021 to move me to BC. After spending 45min at my house, he quoted me 4500.00 then sent a trailer too small for the move. So he told me, 'no problem ' we'll keep your extra stuff and bring it in the spring. I …
We've discussed this with your already Lori and we feel we went above and beyond storing your extra stuff at no cost. We lost money even with the $500, which didn't even cover the fuel of this extra trip.
This company is one of the worst businesses I have ever dealt with. They are rude, inept, and will threaten you with the sale of your belongings if you don't pay the charges that are beyond the quoted price. I went through a nightmare in …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 60%
- Worked hard and fast3 · 30%
- Careful with belongings1 · 10%
Counted across the 10 four and five star reviews we have read for Here 2 There Enterprises Ltd. A review can mention more than one thing.
In their own words
I had such a great experience with this courier service! Ashley was professional, accommodating, and truly went above and beyond to help me with my pickup, package and shipping needs. She took the time to understand my situation, and made sure everything was handled with care and attention to detail. She made sure everything was done right and that I was completely satisfied. It’s rare to find a company that goes beyond and was helpful like this one does.
Yesterday Here 2 There Enterprises delivered 5 appliances to our home. They arrived within the delivery window. The 2 young men were polite and courteous. They were careful with our new appliances and careful not to damage walls or flooring.
Thank you so much for your review! We hope you enjoy your new appliances :)
Justin and his crew were amazing, I don't think I've ever seen stronger people, they heaved my 700 lb piano up a flight of stairs with no complaints and were super flexible with my situation and left my walls way better than I could have if I tried to move it! They were super understanding, kind, and professional, as well as way cheaper than other movers! 100% recommend Here 2 There!
Our experience was short but sweet. We had an appliance delivered and the old one taken away. The two young gentleman that delivered were friendly upon arrival and very respectful from asking us if we would like their shoes off upon …
Thank you for the kind review and 5 stars. We will make sure to inform the gentlemen that did your delivery that you were happy with their service. Have a wonderful weekend and we hope to serve you again in the future :)
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- punctuality7
- kind staff6
- efficient staff4
- piano moving3
- trailer2
- careful handling2
- house move2
- speed2
- customer care2
- freezer2
What the company says about itself
Taken from Here 2 There Enterprises Ltd’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
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“District Chamber of Commerce member since 2006 Get in Touch with Us Main: 780-882-8898”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…can move or deliver for you. Request a Free Estimate for Your Next Move Plan your move or re”Raw text captured from the page, including any surrounding navigation.