High Desert Moving
Mover in Victorville, California
Its address is in Apple Valley, California. It appears here because Google returns it for Victorville.
Google rating
2.7
Ratings counted
3
Are 1 or 2 star
Not enough ratings
We hold limited information on this company. We have read 3 reviews for it, so anything below about what reviewers say rests on very little text. That is missing information rather than a clean record, and it is not a judgement about the business either way.
The rating breakdown
Google shows 3 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1 | 33.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 33.3% | |
| 1 star | 1 | 33.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for High Desert Moving, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for High Desert Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
When I moved they sent a truck that could not hold three rooms of furniture. As a result I had to rent a U-Haul to get the rest of my possessions from the house to move to new location. At 80 years old, I did not hire a company to leave things behind. During the move, a traffic incident accrued and a valuable piece of furniture was damaged. Repeated calls has not resolved the issue, in fact I was told they "forgot about it." It has been a month since the move and still no action or even a return call.
The men who came and moved me were alright, but getting a return call from the office is an impossibility. Tried several times to get a simple question answered after my move but was totally ignored. Not the way to run a business.
Good morning sir, I apologize for not getting back to you. When you called my guys were out of town on a move and I was unable to get in touch with them and I completely forgot to call you back. Again I do apologize that is not how we run our business.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 100%
Counted across the 1 four and five star review we have read for High Desert Moving. A review can mention more than one thing.
In their own words
I had this company move me yesterday and I must say they were very professional and got right down to business! They didn’t waste any time! I called around to get quotes and everybody was 1500 and above, this company is reasonable with the …
Thank you so much for the review! We appreciate your business.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews