Holmes Van and Storage, Inc.
Mover in Napa, California
Google rating
4.4
Ratings counted
9
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 9 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 7 | 77.8% | |
| 4 star | 1 | 11.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 11.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Holmes Van and Storage, Inc., counted by matching the words they used.
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for Holmes Van and Storage, Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We never got our estimates! We left phone messages and sent an email. Unfortunately, this company was highly recommended. They let us down. Imagine trying to work with them after signing a contract.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 80%
Counted across the 5 four and five star reviews we have read for Holmes Van and Storage, Inc.. A review can mention more than one thing.
In their own words
These guys are THE BEST!! They moved my stuff from three locations to one with grace and professionalism. Great attitudes all around, even when I changed my mind about where I wanted things to go. They move the grand pianos for the Music in the Vineyards summer festival every year, so I knew that they would take good care of my baby. They put her together and good-naturedly indulged me while I asked them to move it an inch at a time to get it "just right". Anna L.
We moved to a neighboring city on a short timeline and Holmes Van & Storage was amazing at making everything happen on our timeline. We did a virtual (live video) walk through of everything and received a thorough estimate. And even when we had some unexpected hiccups with the timing of work in the new house, Tyson Holmes was incredibly helpful in talking through some options, being mindful of our budget.
Professional company that made our move easy. I would definitely recommend them to anyone who is looking.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- chamberofcommerce.comdirectory
- yellowpages.comdirectory