J & J Vanlines LLC

"I STRONGLY urge you to steer clear of JJ Moving Vans for your moving needs. My spouse and I made the grave mistake of paying months in advance for their services, meticulously planning a specific date for pickup and a designated weekend for drop-off. To our dismay, what followed was nothing short of a nightmare. Despite their initial assurances, the day of the scheduled delivery turned into a debacle.

Original post: About a month ago I used this company to move us from CA to PA. This is not the actual moving company, this is a 3rd party that coordinates the movers. They gave us a lowball quote to reel us in and they made me feel like I was paying for any fees upfront, but this was a very bad assumption. Their quote was for nearly half of what we actually paid. The moving company they sent instantly almost doubled the CUFT.

Awful company! They don’t disclose price increases at time of pickup. Held my furniture hostage until I paid them $1,500 more. Mel the owners wife is rude and hung up on me and couldn’t explain properly why I wasn’t told about the price increase at the time that they picked up my items. She claimed that I signed a contract however, as I was explaining to her, the contract was different than the one that I had so some type of fraud is going on.

I wish to address the discrepancies encountered during my recent relocation facilitated by your company. While I was fully aware of the contractual terms and clauses governing our agreement, I was disheartened by the deviation from the agreed-upon procedures. Specifically, instead of directly delivering my belongings as per our agreement, your company opted to place them in storage.

I would've given 0 stars if I could've! I contracted with J & J Vanlines for my move out of state. Nick told me they did not broker out services to other moving companies however 2 men showed up with a rented Penske truck to move me. They immediately proceeded to shake me down and try and get over $2k extra for the move that I agreed to pay $3k for because I had a few extra boxes. When I refused and told them to cancel it, they backed down and started loading up the truck.

My patience is wearing thin. I am not sure what kind of game this company and all its sub contractors are playing, but I will get the authorities involved if necessary. It has been two weeks since my items were picked up, and I have yet to receive even a delivery estimate. I have been asked multiple times to remove my previous review, and my items are being held hostage.

If I could give no stars, I would. We had our stuff picked up in April and then stored until we bought our house. Ken was great while we were arranging the move. He assured me that he’d be available throughout the whole process. I called on May 20th and spoke to Ken. I informed him that we’d be closing on our home on June 18th and would like our things delivered on the 20th or 21st. He said that shouldn’t be a problem and thanked me for giving so much notice.

DO NOT use this company. I contracted them to pickup, store and deliver all my personal belongings. They brokered it to a company that was "out of business" All of my personal belongings are GONE. Since there is no legitimate company to hold accountable, I have absolutely no recoruces. Mel, owner of J and J Vanlines, told me point blank that this issue is out of their hands and there is NOTHING THEY can do. To reiterate all my personal belongings are gone and Melanie calls this an inconvenience.