Jays Helping Hand
Locksmith in Columbus, Georgia
Google rating
4.1
Ratings counted
9
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 9 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 7 | 77.8% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 22.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Jays Helping Hand, counted by matching the words they used.
- Late, delayed or a no-show1 · 50%
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for Jays Helping Hand. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Had booked for a move and they never showed up. Tried reaching out multiple times before the day of my move and no reply. Would not recommend
Jay refused to moved a fireplace stating it was a 3 men job, he did not attempt to call for assistance. The two men movers in Atlanta were able to move the furniture with no problem.Very bad communication and customer service, he stated during the initial conversation he would put together my sister's beds then stated the day of moving he cannot put together any furniture he did not take apart.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 67%
- Careful with belongings1 · 17%
- Worked hard and fast1 · 17%
Counted across the 6 four and five star reviews we have read for Jays Helping Hand. A review can mention more than one thing.
In their own words
We were very impressed by Jay’s. They were very professional, friendly, and reasonably priced. We will definitely be using them again for all of our moving needs. We have had some bad movers in the past with other companies who charged more, and finding Jay’s was a blessing for us.
These guys were able to clear my apartment in an hour and a half, despite it being an absolute mess. No damage to anything, and a tight packed uhaul. Highly recommend
I am so impressed with the efficiency, professionalism, and rates of Jay’s Helping hands. Jay was a joy to be around, and made moving fun. I definitely recommend his service to all.
Great bunch of guy’s to work with, very professional, did a wonderful job of off loading my 26 foot Penske in record time, would recommend these guy’s to anyone. Thanks Guy’s
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- speed2
- friendliness2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- bizapedia.comdirectory