JustStorage
Self-storage facility in Westland, Michigan
Google rating
5.0
Ratings counted
53
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 53 ratings in Google’s published star breakdown for JustStorage are one or two star.
Against other listings in Westland
4.3 percentage points lower than the middle of the 6 listings in Westland we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 53 | 100% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is JustStorage at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 30%
- Worked hard and fast5 · 22%
- Price matched the quote1 · 4%
Counted across the 23 four and five star reviews we have read for JustStorage. A review can mention more than one thing.
In their own words
I had a great experience with Just Storage! Hailey was very professional, friendly, and helpful throughout the whole process. She explained everything clearly and made getting my storage unit quick and easy. I really appreciated her help and would definitely recommend Just Storage!
The space is really nice!! Love that is climate controlled. I got a really good rate for a big space. Shawn and Haleigh were angels! Got me in and out quick! And a unit by the bay. Thank you!
I had a great experience at Just Storage thanks to Haleigh! She was friendly, professional, and very helpful throughout the entire process. She answered all of my questions clearly and made everything quick and easy. Great customer service I definitely recommend asking for Haleigh!
The team at Just Storage in Westland was absolutely amazing. Me and my wife needed extra storage space and they were able to help us out with no problem. The whole facility is clean and climate control. I would highly recommend everyone to check this place out.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean facility5
- team4
- rent3
- clean space3
- polite staff3
- cameras3
- cleanliness3
- recommendation2
- easy process2
- camera security2
What the company says about itself
Taken from JustStorage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…you need them. With some units offering 24/7 access and top-notch security measures,”Raw text captured from the page, including any surrounding navigation.