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Will Deal Moving Company

Mover in Westland, Michigan

Its address is in Flat Rock, Michigan. It appears here because Google returns it for Westland.

Google rating

4.8

Ratings counted

406

Are 1 or 2 star

5.4%Around typical

The rating breakdown

22 of the 406 ratings in Google’s published star breakdown for Will Deal Moving Company are one or two star.

Against other listings in Westland

This company5.4%
Typical listing in Westland4.3%

1.2 percentage points higher than the middle of the 6 listings in Westland we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
37592.4%
4 star
82.0%
3 star
10.2%
2 star
00%
1 star
225.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Will Deal Moving Company at 5.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Will Deal Moving Company, counted by matching the words they used.

  • Late, delayed or a no-show2 · 25%
  • Price rose after the quote1 · 13%
  • Damage to belongings1 · 13%
  • Crew conduct1 · 13%

Counted across the 8 one and two star reviews we have read for Will Deal Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewTrish K.5 years ago
The price that was quoted to me seemed reasonable however, the price given when the move was complete was insane! They were supposed to start my move at a certain time but showed up late and then said that they would have to reschedule. I was supposed to be moved out by a certain date so their delay caused issues with my buyer. The three men that did my move were slow and inexperienced. They charge by the hour so it benefits them.
Reply from the business

Thank you for your feedback, Trish. I'm sorry to hear you had a unfavorable experience. Please feel free to reach out to me so we can discuss this situation!

1-star Google reviewSharon O.a year ago
We used them and they were unprofessional, late, charged more than double of the price quoted, and didn't put boxes where instructed. It was the worst experience ever with a moving company. They quote one price and then when they are almost done they tell you the inflated price and wait for you to pay before they take everything off the truck.The workers they charged for didn't stay the whole time and I will be reporting them to the BBB. DO NOT USE THEM!
1-star Google reviewMarisa H.2 years ago
I have used this company throughout the years with no issues. But I hired them for the last time this past winter and debated on leaving this review but after seeing they did it to someone else, I’m going to leave it now. I called and gave them a rundown of everything I needed done and the timeframe to do it. They quoted me about $1000. They arrived at 1:30pm & we were done loading by 3:35pm and then we dropped everything off in about 1.5hrs. They had 4 guys, I believe.
Reply from the business

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. This is not the level of service we strive to provide, and we take your concerns seriously. We always aim for transparency in our pricing, and we … More

1-star Google reviewCierra J.a year ago
Worst experience of my life. First he was supposed to come by to give me a quote, that didn’t happen. Secondly I had to call myself to make sure my appointment time was still reserved. The day of moving he got lost and took 20 mins to turn around. I moved from a studio to a one bedroom. No way it should’ve took 3 hours to move, I was quoted an hour and a half by other companies even with me on the second floor. The workers were slow and purposely milking the clock.
Reply from the business

I'm not quite sure why you feel we were milking the time. We moved you from the west side of Detroit on Michigan ave and Trumbull to the city of Troy, near Somerset Mall, which was a 45 minute drive. It took 3 men, one hour and half to … More

1-star Google reviewCrystal B.a year ago
This company came to our house to give us an estimate for moving. Quoted us a flat rate price and said it would take 5-6 hours. On moving day, they showed up 2 hours late, and took 11 hours to move a 2600 square foot house. Then when it was time to pay, they claimed they billed by the hour not flat rate. The bill ended up being double what they quoted us. Shame on me for not getting it in writing. Buyer beware, get everything in writing before hiring this company or you’ll be sorry.
1-star Google reviewBri O.a year ago
Scammers! This was the worst experience of my life, no exaggeration! Moved from Cleveland over a year ago and didn't even pay HALF of what we were charged to move from Brownstown to Dearborn. The price we were quoted is not the final price …
Reply from the business

We’re sorry to hear that you were dissatisfied with your experience. At Will Deal Moving Co., we take customer feedback seriously and always strive to provide professional and transparent service.

1-star Google reviewAva4 years ago
I am extremely disappointed in the quality of this service. They came and gave two of our units a free estimate. I was told they’d work a deal for us if we’re doing two units together. We were both quoted an estimate of two hours and not …
Reply from the business

Thank you for your feedback, Ava. I'm sorry to hear that you were not satisfied with your move. Please feel free to reach out to me so we can discuss how to make it right!

1-star Google reviewAndrew G.2 years ago
Don’t get scammed. Called these guys got an estimate to move a mattress, bed frame, TV, and couch. 175 for the truck and 175 per hour with a 2 hour minimum for a total of 525 if everything gets done in 2 hours. I gave them addresses …

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast7 · 37%
  • Professional and courteous6 · 32%
  • Careful with belongings3 · 16%
  • Turned up when they said1 · 5%

Counted across the 19 four and five star reviews we have read for Will Deal Moving Company. A review can mention more than one thing.

In their own words

5-star Google reviewJohn S.3 months ago
Great experience with Will Deal. Moved efficiently and was fair with pricing when things had to be adjusted. Disassembled and protected everything neatly. The owner was there moving and organizing every step of the way with his crew! When the need arises again, they will be my go to guys.
5-star Google reviewBrian B.a week ago
Moved our player piano for us. They were on Time and professional. We would definitely recommend them.
5-star Google reviewMelissa Z.a week ago
Will Deal Moving Company, is the real deal! When they arrived, they assessed what we had, and went to work! They loaded our 16 foot POD and got everything in that we were hoping for! You won’t be disappointed when you book them, for your move, or help with loading a POD!
5-star Google reviewBeth K.a month ago
Yesterday I received truly first‑class treatment from Will Deal Moving Company. I’ve moved more times than the average person, and I’ve worked with many excellent movers over the years — but this company was, without question, the best I …
Reply from the business

Thank you for choosing will deal moving company. We greatly appreciate you doing business with us and we appreciate you taking the time to give us a positive review. God bless you take care

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • furniture setup48
  • polite staff23
  • fair pricing9
  • professional movers7
  • quick move6
  • piano moving4
  • last minute move4
  • moving bed frame2
  • appliance moving2
  • flexible scheduling2

What the company says about itself

Taken from Will Deal Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yellowpages.comdirectory
  • bbb.orgreviews
  • yelp.comreviews
  • chamberofcommerce.comdirectory

Before you hire Will Deal Moving Company

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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