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Kreuter's Movers

Mover in Sanford, Florida

Google rating

4.8

Ratings counted

47

Are 1 or 2 star

4.3%Around typical

The rating breakdown

2 of the 47 ratings in Google’s published star breakdown for Kreuter's Movers are one or two star.

Worked out from 47 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other listings in Sanford

This company4.3%
Typical listing in Sanford2.6%

1.6 percentage points higher than the middle of the 13 listings in Sanford we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
4595.7%
4 star
00%
3 star
00%
2 star
00%
1 star
24.3%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Kreuter's Movers at 4.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Kreuter's Movers, counted by matching the words they used.

  • Damage to belongings1 · 50%
  • Stopped responding1 · 50%

Counted across the 2 one and two star reviews we have read for Kreuter's Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewHannah P.3 weeks ago
Truly worst experience of my life! They damaged my $3500 even after taking almost double the amount of time i was quoted. He tried to change me $1100 but i convinced to take off the fee it’d take to get my couch cleaned. Later that evening i realize the movers shattered my 75in and it do longer works. It was $650. i was told id have my TV replaced and it was insured, only to then get ghosted by Zachary the owner!! Please avoid this company and a move reputable one.
1-star Google reviewKar S.a year ago
The movers canceled the day of move 1 hour beforehand when we were on a strict timeline. I gave 2 months notice for this move and also followed up to ensure they were definitely coming. I should have looked elsewhere.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous10 · 59%
  • Worked hard and fast7 · 41%
  • Turned up when they said2 · 12%
  • Careful with belongings2 · 12%
  • Kept in touch1 · 6%

Counted across the 17 four and five star reviews we have read for Kreuter's Movers. A review can mention more than one thing.

In their own words

5-star Google reviewEdona G.a year ago
Last-minute weekend move and they still came through. On time, professional, and handled everything with real care. The two movers were efficient, respectful, and clearly knew what they were doing. Fast, smooth, no stress. Definitely the kind of service you hope for but rarely get. Highly recommend.
Reply from the business

Wow! Thank you for the superb review, Edona. It means a lot. As always, please do not hesitate to reach us if you need any assistance. Wishing you a great summer!

5-star Google reviewtina C.Edited a year ago
Kreuter’s movers were amazing and helped make our move out of state easier for us. Zak was in constant communication and Jeremy and Craig did a great job packing our things so quickly! When we received our trailer that they packed, everything was packed with care and we appreciate their hardwork. This is our second time using Kreuter’s movers and we will continue to refer them to family and friends. They’re great! Thanks again!
5-star Google reviewRobert M.10 months ago
Zack and Jeremy were great! They were courteous and kind. They got us out of the old place and into the new place in a flash with careful care and concern for our stuff. I would definitely use them again!
5-star Google reviewKatEdited 6 months ago
Don't sleep on this moving company! 💯 Kreuter's Movers provided my family and I with some helpful tips during our move to save us time/money and also placed our belongings so organized in their moving truck that nothing could be damaged along the way. WIN WIN! Honestly connecting with Kreuter's Movers literally felt GODSENT. The crew arrived on time on our scheduled moving day and began working quickly. I will continue to refer them over to everyone I know.
Reply from the business

Wow- Thank you for sharing your experience and leaving us such an awesome review. We appreciate your business and please don't hesitate to reach out for any future moves.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff6
  • careful handling of belongings6
  • truck4
  • attention to detail3
  • flexible scheduling2
  • experienced movers2
  • effortless move2
  • friendly demeanor2
  • efficient moving2
  • careful packing2

What the company says about itself

Taken from Kreuter's Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…order to meet all your needs we offer 24/7 residential moving services, 365 days a”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…industry. We are : Fully Licensed & Insured No Hidden Charges or Fees Locally Owned”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “FAQ Contact Us Kreuter's Movers Get a Free Quote Your Trusted Central FL Moving Partner”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…erienced, but they’re also all trained, licensed, ready to do the best job possible. Our”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…and Businesses Kreuter's Movers is a family-owned business dedicated to providing transpa”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • yelp.comreviews
  • thumbtack.comreviews

Before you hire Kreuter's Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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