Last Minute Movers
Mover in Wilmington, Delaware
Google rating
5.0
Ratings counted
82
Are 1 or 2 star
1.2%Unusually few
The rating breakdown
1 of the 82 ratings in Google’s published star breakdown for Last Minute Movers are one or two star.
Against other listings in Wilmington
5.3 percentage points lower than the middle of the 15 listings in Wilmington we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 81 | 98.8% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Last Minute Movers at 1.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Last Minute Movers, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Last Minute Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I will never use or recommend this moving company they are a bait and switch company they charge you for the extra hour before you even reach the hour break your property then take no responsibility for breaking your property I think the customer service manager is Josh he was my contact he was very unreasonable after they broke my glass table he had the nerve to ask me for more money and offer a unsatisfactory resolution..
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast23 · 37%
- Professional and courteous21 · 34%
- Turned up when they said8 · 13%
- Careful with belongings8 · 13%
- Kept in touch3 · 5%
- Price matched the quote1 · 2%
Counted across the 62 four and five star reviews we have read for Last Minute Movers. A review can mention more than one thing.
In their own words
I recently used Last minute movers for my move from my old home to my new home and I was thoroughly impressed with their professionalism, efficiency, and care. From the initial quote to the final delivery, the team was courteous, responsive, and went above and beyond to ensure a smooth transition. The movers were punctual, skilled, and handled my belongings with precision and attention to detail.
Excellent! Simple process to book, quick to answer questions and the team arrived on time. The workers were also very helpful, packed with care and attention and were exact on their timings. 100% happy and great value.
I was particularly impressed by how they handled my furniture. I had some big furniture. Not a single scratch or dent was left behind, and all my corners are still sharp and intact. It's clear that they take pride in their work and treat each item as if it were their own. The movers arrived on time, worked diligently throughout the entire process, and made sure everything was set up exactly where I wanted it in my new home.I highly recommend them
Amazing service! My fiancé and I needed help last minute on move-in day as our original movers canceled on us. These guys were able to help us out and within an hour of me calling them and paying a small deposit fee, they were on their way!! Super fair prices for such a last minute task too. The movers did a great job loading and unloading our Uhaul truck and took great care with our items. 10/10 services would recommend them to everyone :)
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff8
- efficient staff5
- smooth process4
- care with items3
- careful work3
- furniture moving2
- handling fragile items2
- new team2
- booking process2
- respectful movers2