Liberty Moving and Storage - Agent for United Van Lines
Mover in Wayne, New Jersey
Google rating
4.8
Ratings counted
26
Are 1 or 2 star
3.8%Around typical
The rating breakdown
1 of the 26 ratings in Google’s published star breakdown for Liberty Moving and Storage - Agent for United Van Lines are one or two star.
Worked out from 26 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in Wayne
About the same as the middle of the 8 movers in Wayne we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 24 | 92.3% | |
| 4 star | 1 | 3.8% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 3.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Liberty Moving and Storage - Agent for United Van Lines at 3.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Liberty Moving and Storage - Agent for United Van Lines, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Liberty Moving and Storage - Agent for United Van Lines. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Initially thought that the move was seamless until I had a chance to examine my furniture and unpack. Seriously damaged antique Art Deco bedroom set , gouged a cedar chest, broke one lamp along with several crystal pieces. There is no way to send online photos to the rep. Guess my lawyer will have to get in touch with them. In short, I will *not* recommend this company. Ever.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Careful with belongings6 · 32%
- Professional and courteous5 · 26%
- Turned up when they said3 · 16%
- Worked hard and fast3 · 16%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for Liberty Moving and Storage - Agent for United Van Lines. A review can mention more than one thing.
In their own words
I had a great experience with Liberty Moving company! The entire team was professional, punctual, and extremely careful with all of my belongings. They worked efficiently, handled everything with care, and made what could have been a stressful move feel smooth and easy. Communication was excellent from start to finish, and Lorenzo, Luis, and Arsenip (my movers) were friendly and respectful the entire time. I really appreciated their hard work and attention to detail.
Hi Paul, We are absolutely thrilled to receive your glowing 5-star review! Thank you so much for taking the time to share your positive experience with us and for choosing us when there are so many moving companies near you.
Mike Sussman and Tami were amazing. We had some date changes at the last minute. With 4 days to go and it being Memorial Day they made it work. Then our belongings might have ended in Fl before we closed. Tami worked her magic and kept in touch with us daily and our furniture came the am after we closed. The movers were amazing, just like to ones who took our belongings in NY. The care wrapping and unwrapping our furniture was pure perfection. They were sooo organized at each end of the move.
Hi Fran, We are absolutely thrilled to receive your glowing 5-star review! Thank you so much for taking the time to share your positive experience with us and for choosing us when there are so many moving companies near you.
The sales reps and crews were extremely helpful and pleasant. The crews packed my belongings carefully. The labeling on the packing boxes left just a little to be desired due to language barrier, but they tried to be as close as possible to contents.
Hi Joann, We are absolutely thrilled to receive your glowing 5-star review! Thank you so much for taking the time to share your positive experience with us and for choosing us when there are so many moving companies near you.
Liberty Moving company came highly recommended to me and I would highly recommend the company to anyone. I know movie. I had an amazing experience with the company The four guys who helped were fantastic— incredibly hard-working, …
Hi Rose, We are absolutely thrilled to receive your glowing 5-star review! Thank you so much for taking the time to share your positive experience with us and for choosing us when there are so many moving companies near you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- moving crew4
- professional team3
- accommodating3
- smooth move3
- careful handling of belongings3
- truck2
- kind movers2
- polite staff2
- moving experience2
- speed2
What the company says about itself
Taken from Liberty Moving and Storage - Agent for United Van Lines’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“Liberty Moving and Storage was founded over 75 years ago, focusing on delivering the most va”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Storage Skip to content 1-800-640-4487 Since 1939 About Us Case Studies Locations Moving”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Commercial Moving Get Started Request a Free Quote " * " indicates required fiel”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“View All Our ratingS & Awards A+ Better Business Bureau Rating More INFO Angie’s List Super Ser”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“& Storage is a fully licensed and insured moving company. With offices in Suffolk”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Moving Prices With both weight based or guaranteed upfront pricing, you either know exactl”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Liberty Moving & Storage is a fully licensed and insured moving company. With office”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yellowpages.comdirectory
- nextdoor.comsocial