Lile Moving & Storage
Moving and storage service in Tigard, Oregon
Google rating
4.3
Ratings counted
24
Are 1 or 2 star
16.7%Well above typical
The rating breakdown
4 of the 24 ratings in Google’s published star breakdown for Lile Moving & Storage are one or two star.
Worked out from 24 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Tigard
15.8 percentage points higher than the middle of the 6 listings in Tigard we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 19 | 79.2% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 4.2% | |
| 2 star | 1 | 4.2% | |
| 1 star | 3 | 12.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Lile Moving & Storage at 16.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Lile Moving & Storage, counted by matching the words they used.
- Damage to belongings1 · 50%
- Claim or refund went nowhere1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Lile Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Extremely disappointed. I was assured packaging by owner(PBO) was fine, they acknowledged the special labelling on the Items as packed showing "Fragile" & "This Side Up". But apparently that labelling didn't matter because that information was never given to the driver or the parent company. The laser cutter arrived on its side, cooling liquid all over the cutter in the box - totally destroyed.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Kept in touch6 · 46%
- Turned up when they said3 · 23%
- Worked hard and fast3 · 23%
- Professional and courteous2 · 15%
Counted across the 13 four and five star reviews we have read for Lile Moving & Storage. A review can mention more than one thing.
In their own words
Totally professional organization. Provided shipping alternatives and helped me choose the best one for me. Provided clear instructions, showed up on time to pack and packers were very polite, efficient and professional. Kept me informed every step of the way. I will be using them again, when the need arises.
If you want old school cool PDX service and results call Lille!! Especially if you value your belongings highly for any reason. I would never trust another moving company. I have hired Lille for Packing and Moving at least 6 times. Additionally, I have used Lille’s storage facilities for over 1 year and they are the Best in PDX. the PDX area. Lille had been delivering great and personal service since before PDX was “cool.” If you want real old school PDX people and service call Lille.
Thank you Nico.
This is the second time we have used Lile in the past 3 years and they did a great job both times. We would like to comment on Kory Whittaker, the Relocation Consultant on the second move. He was just fabulous. Great communication throughout. He made sure that all went smoothly and he was in constant contact with us. Thank you Kory for a great experience!
Thank you Lisa. I wlll be sure to pass your kind words along to Kory.
My cross country move from Portland to Illinois Oct. 2 went very well.David Valencia and Sherry Noreen with Lile Moving and Storage in Tualatin,OR were very professional and efficient organizing my move. Mike the cross country driver with …
Hi Debbie, Thank you for the 5-star review. It's so nice to hear from our customers. Enjoy your new home and if there is anything else we can help you with, don't hesitate to call.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff6
- communication3
- country2
- moving-related packing2
- driver2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bizapedia.comdirectory
- yellowpages.comdirectory
- bbb.orgreviews