Solely Junk LLC
Debris removal service in Tigard, Oregon
Google rating
4.9
Ratings counted
116
Are 1 or 2 star
1.7%Unusually few
The rating breakdown
2 of the 116 ratings in Google’s published star breakdown for Solely Junk LLC are one or two star.
Against other listings in Tigard
0.9 percentage points higher than the middle of the 6 listings in Tigard we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 114 | 98.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 1.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Solely Junk LLC at 1.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Solely Junk LLC, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Solely Junk LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
These guys nail up their signs on private property. How disrespectful is that? They think you won’t mind their junk plastic signs on your property, so they just staple them up without asking. Great marketing program! I’m getting ready to move a business, and guess who I’m not calling to haul away the junk left over??
Hi Eduardo, we take this seriously. Solely Junk does not authorize signs to be placed on private property without permission. If one of our signs was placed incorrectly, that was not approved by us and we’ve addressed placement standards with the party responsible.
Worst moving experience of my Life! I had everything wrapped and organized. A movers dream. What a joke Alex was. Come to find out he is 18 yrs old and using another companies name to get …
Hi Tammy — thank you for taking the time to share your experience. This review reflects a much earlier stage of our journey when we operated under a different service model. Since then, we’ve made significant changes, no longer operate as a moving company, and have implemented higher standards…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous13 · 54%
- Worked hard and fast11 · 46%
- Turned up when they said5 · 21%
- Price matched the quote5 · 21%
- Kept in touch4 · 17%
- Careful with belongings1 · 4%
Counted across the 24 four and five star reviews we have read for Solely Junk LLC. A review can mention more than one thing.
In their own words
Great job! The team from the junk removal service did an amazing job today! They arrived on time, were very professional, and worked quickly and efficiently. Their communication was excellent, and they responded quickly to all my messages, which made the whole process smooth and easy. They were respectful at the place, careful with the items, and made sure everything was cleaned up perfectly before they left. I’m very impressed with their hard work and great attitude.
Thanks again for your support I’m glad we met your expectations feel free to call us at anytime if you need us again thanks
This company is a must if you are needing anything hauled away. They were professional, friendly and non judgmental about my junk. It had literally been taking up space in my back yard for years! They arrived, gave me an estimate and then got to work. They were in and out in less than 45 minutes. They communicated when they were on their way and sent a thank you when they left. On top of all that they have very fair and reasonable pricing. I will definitely think of them first for any future haul away service!
Thank you so much for your kind words! Our team is thrilled to hear you had a smooth, friendly experience with fair pricing.
Wow, what a wonderful service! Communication was top notch with text and email reminders and quick responce time to questions. The price was very reasonable and compared to most other providers, Solely Junk had the lowest rate. The two men were so kind and effiecient. I highly recommend this company!
Best junk removal company I’ve found! And the pricing was extremely cheaper than anyone around! They were right on time and in and out. The two young men were so nice! I definitely will be using them again when I start spring cleaning! 🥰 An extremely happy customer for life! ❤️ …
Thank you so much! Our team is thrilled to hear you had a great experience. Looking forward to helping with your spring cleaning!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- response time7
- quick pick up4
- heavy lifting4
- strong team3
- couch removal3
- furniture moving3
- easy to talk with2
- fair estimate2
- last minute availability2
- arrival updates2
What the company says about itself
Taken from Solely Junk LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“"Fully Insured", "desc": "Fully licensed and insured. You can request our certif”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“}, { "id": "shield", "title": "Fully Insured", "desc": "Fully licensed and insured.”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…available", "Responsible disposal", "Free quote" ], "featured": false }, { "tier": "Hal”Raw text captured from the page, including any surrounding navigation.