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Link Moving & Storage Services

Moving and storage service in Smyrna, Georgia

Its address is in Atlanta, Georgia. It appears here because Google returns it for Smyrna.

Google rating

4.8

Ratings counted

153

Are 1 or 2 star

5.9%Around typical

The rating breakdown

9 of the 153 ratings in Google’s published star breakdown for Link Moving & Storage Services are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
14393.5%
4 star
10.7%
3 star
00%
2 star
00%
1 star
95.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Link Moving & Storage Services at 5.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Link Moving & Storage Services, counted by matching the words they used.

  • Damage to belongings2 · 25%
  • Crew conduct2 · 25%

Counted across the 8 one and two star reviews we have read for Link Moving & Storage Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewChanice S.5 years ago
I am not here to bash it was a last minute move that you all were paid for...1400.00 to be exact.... it wasn't free and you was not doing me a favor...nothing was really wrapped as promised hence my furniture scratched and chipped. Your response/comment of being defensive shows your lack of integrity. I did not once ask for my money back or furniture be replaced. Yet you going to report me to google how about I escalate this to the BBB...but I won't because I have integrity.
Reply from the business

Thank you

1-star Google reviewTerri M.a month ago
Just called this number who ever answered was rude and dispectful. Abusive language. I called for an estimate...Do not use this number.. call made July 5 2026...they also called back and left this message on my voicemail!!!You should be ashamed of yourself. How do you go to bed knowing what you do? How do you do that? How do you call a real business pretending you're a customer when you are not? What do you, what kind of joy do you derive from it? What kind of human being are you? What kind of human being are you?
1-star Google reviewRenee5 years ago
I used this company for an last minute move due to other moving company not following through. Against my better judgement I paid double an hour for work that was very substandard work. Two workers showed up initially and 1 worker …
Reply from the business

Ms. Sims, Thank you for your review. It is rather unfortunate and equally regrettable that you would reward a very reputable company, one that went outside it's way to assist you, with negative feedback.

1-star Google reviewAyesha E.5 years ago
I WOULD NOT USE THIS COMPANY!!! Don't waste your time or money... if it weren't for me having to give this company a star rating I wouldnt have gave a star. Find a more quality professional mover!!
Reply from the business

You are a fraudulent woman. Your 1 star review is as worthless as it gets, as we have never come in contact with you. You are making up this garbage because your friend asked you to. That, in of itself, is shameful. I have since reported your shameful act to Google.

1-star Google reviewChanice S.5 years ago
And this is more of a reason I would not recommend...my furniture scratched up....did not have any scratches or chips before the move....
Reply from the business

Chance, what you and your family is doing to this company is completely wrong and unacceptable. You called at the last minute, we agreed on a price for two people, then the two movers were dispatched. Not only that, we added additional … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous12 · 63%
  • Turned up when they said6 · 32%
  • Worked hard and fast6 · 32%
  • Careful with belongings3 · 16%
  • Price matched the quote1 · 5%

Counted across the 19 four and five star reviews we have read for Link Moving & Storage Services. A review can mention more than one thing.

In their own words

5-star Google reviewTehila J.a year ago
The team was extremely professional, carefully wrapping and securing all my furniture especially the frigile items, they were punctual and efficient making the entire move stress free, once again thankyou to you and your entire team
Reply from the business

Ms. Joylin, Thank you for your business and excellent review. We truly appreciate it and are glad our team provided you with a seamless moving experience. … More

5-star Google reviewPercy M.9 months ago
Link moving service was one of the best choices we could’ve made. Not only did they take care of our belongings they treated them with care. They showed me minor damage that they saw before wrapping my items. I had to schedule two trucks because I had more than I thought I did and they provided an additional truck and delivery to accommodate the situation .
Reply from the business

Mr. Mann, Thank you for your business, gratuity and excellent review. We truly appreciate it, and glad our team provided you with a seamless moving long-distance … More

5-star Google reviewAmy W.a year ago
From the very first phone call to the follow-up after the move was completed, our experience with Christian, Sonny, and Josh was exceptional. They were professional, courteous, and efficient every step of the way. The team arrived on time and got straight to work, handling all of our belongings with great care and attention. The entire move was completed in a timely manner, and we truly appreciated their positive attitudes and work ethic.
Reply from the business

Mrs. Wilkinson, Thank you for your business, gratuity, and excellent review. We are thrilled our team performed as expected by providing you with a seamless moving experience, … More

5-star Google reviewlinda S.10 months ago
I am so pleased with Link moving! I was in a 3,000 square foot home and had moved w an another company to a storage facility, till I could find my forever home. The other company was horrible and tried to milk all my funds and not deliver on the move end. I was very skeptical but Christian assured me they were very professional and would make my move very seamless. His whole staff was hard working and very respectful and considerate of my belongings. I would definitely use there services again!!
Reply from the business

Ms. Scott, Thank you for your business and excellent review. We are glad our team met or exceeded your expectations, from the first phone call to the successful completion … More

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff21
  • courteous movers8
  • furniture moving6
  • professional packing5
  • last minute move5
  • dependable movers3
  • seamless move3
  • careful unloading2
  • fast loading2
  • zero deposit2

What the company says about itself

Taken from Link Moving & Storage Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Mentions the Better Business Bureausays on their website
    Show the text this came from

    “…members of Cobb Chamber of Commerce and Better Business Bureau. Excellent Staff We have highly skilled”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…to one of the best courier services. FREE QUOTE Packing Link Moving & Storage Services”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…our customer belongings and are fully licensed and insured with one million dollars in”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…belongings and are fully licensed and insured with one million dollars in liability c”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bbb.orgreviews
  • thumbtack.comreviews
  • yelp.comreviews
  • yellowpages.comdirectory
  • facebook.comsocial

Before you hire Link Moving & Storage Services

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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