Little Guys Movers - Austin
Its address is in Austin, Texas. It appears here because Google returns it for Buda.
Google rating
4.9
Ratings counted
288
Are 1 or 2 star
2.8%Around typical
The rating breakdown
8 of the 288 ratings in Google’s published star breakdown for Little Guys Movers - Austin are one or two star.
Against other movers in Buda
4.2 percentage points lower than the middle of the 9 movers in Buda we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 276 | 95.8% | |
| 4 star | 1 | 0.3% | |
| 3 star | 3 | 1.0% | |
| 2 star | 2 | 0.7% | |
| 1 star | 6 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Little Guys Movers - Austin at 2.8%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Little Guys Movers - Austin, counted by matching the words they used.
- Damage to belongings2 · 29%
Counted across the 7 one and two star reviews we have read for Little Guys Movers - Austin. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
With a 2.5 hour minimum I figured hey, not too bad maybe a little over-kill for a 1 bedroom apt on the 1st floor to another 1st floor/1 bed 5 miles away but it ended up taking well over 3 hours. Working in furniture sales and delivery myself in younger years I saw no sense of a steady pace from the movers taking their sweet time with numerous trips back and forth with at times only single small items or boxes and disappearing into the back of their truck for unusually longer periods of time.
Jared, Sorry to hear your experience with us was subpar! We hate to lose you as a customer. We will definitely be looking into your concerns internally. If there are any damages we can address, please do not hesitate to reach out to Joel at [phone removed].
These guys are about as close to scammers as a business can get, they keep removing any negative reviews. They are the absolute slowest movers I have encountered. I literally overheard their supervisor telling them to waste more time. After leaving feedback, they had the audacity to call me back and accuse me of lying. They moved 1 truckload and it took them all day, charged me 1300 dollars. They wasted time at every opportunity.
Whether you are looking for movers to move your stuff or looking for a place to work, I strongly recommend looking elsewhere. They only do a half decent job of padding the furniture. They "drape" the furniture in the truck but carry it from …
Gary, Your perspective and understanding of our moving procedures is far-fetched considering your limited employment with us. I encourage you to focus on your punctuality in your future endeavors.
We have used Little Guy Movers twice. The first time was great; our grand piano was slightly damaged but they took care of the repair. The second time they moved our grand piano it incurred slight damage again. Little Guy Movers contacted …
I'm leaving 1 star because Google won't let me leave 0. I booked an appointment with Little Guys a week before my family and I were to …
Mr Summers, we empathize with your situation. We combed through phone and email records. We 100% spoke with your wife on the phone and emailed an estimate on 5/23/2018. We did not receive an email or phone call to book this move.
Not sure how this has high ratings. Quoted one price and when they showed up it was 4X higher price. Told them to leave.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 35%
- Professional and courteous7 · 35%
- Turned up when they said2 · 10%
- Careful with belongings2 · 10%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for Little Guys Movers - Austin. A review can mention more than one thing.
In their own words
We recently selected Little Guys Movers for a move from one house to another. Our crew (Lyam, Leo, D and Jay) were amazing and showed up on time and ready to go. They were professional, efficient and more importantly, had great attitudes and worked like one cohesive team- even considering the high temperatures they were working in. Little Guys Movers should be proud they have such reliable and amazing employees! Because of them, we'd definitely recommend this company to others in this fast growing community!
Fantastic moving experience! Patrick, Nick, and LT were extremely careful with both our furniture and with navigating some very tricky corners in our new house (making sure not to impact new walls/paint/etc.). On top of all that, they were extremely polite and very pleasant to work with. Would definitely recommend!
Ian, thank you so much for sharing your experience! We're proud to have Patrick, Nick, and LT represent Little Guys Movers. We will make sure to pass along your kind words.
Adam and Pedro were fantastic! It meant a lot during (what could have been) a big and stressful day to have two guys who were lots of fun, responsive to instructions, and hardworking through the end. We strongly recommend!
We moved two homes into one, and it ended up being a much bigger job than anyone expected. Our previous movers canceled on us last minute, and Little Guy Movers swooped in to save the day. There was a little miscommunication between the front office and the crew about the size of the job, and honestly I didn’t realize how big it was going to be either, but once the team arrived, they owned it and made it happen. They worked from 9 in the morning until 3 the next morning.
Trammell, Thank you for the 5 star review and sharing your experience! We're happy we were able to swoop in and help when others cancelled last minute. We hope you're enjoying the new home! We'll make sure to share your kind words with the crew. We could not do it without them.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff53
- friendly movers14
- no damages7
- fair pricing7
- efficient movers6
- quick movers6
- careful movers5
- no hidden fees3
- accurate quote2
- quote process2
What the company says about itself
Taken from Little Guys Movers - Austin’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Moving Moving Tips Blog Employment Free Quote About The History of Little Guys Movers”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews