Little Guys Movers Waco
Google rating
4.9
Ratings counted
315
Are 1 or 2 star
1.3%Unusually few
The rating breakdown
4 of the 315 ratings in Google’s published star breakdown for Little Guys Movers Waco are one or two star.
Against other listings in Waco
2.3 percentage points lower than the middle of the 17 listings in Waco we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 308 | 97.8% | |
| 4 star | 2 | 0.6% | |
| 3 star | 1 | 0.3% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 1.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Little Guys Movers Waco at 1.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Little Guys Movers Waco, counted by matching the words they used.
- Damage to belongings2 · 50%
Counted across the 4 one and two star reviews we have read for Little Guys Movers Waco. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I move with these guys & it was horrible bad customer service the movers left items behind & they also broke my 200 mirror I had in my bedroom
Sorry to hear you had a bad such experience. We have no record of ever doing business with you. The experience you are describing is nothing what this Veteran Owned Moving Company stands for. Next time use the best movers in Central Texas - Little Guys Movers Waco. Please call the office.
Edit. Yes you did do business with me although It wasn't under my name as I was going thru being assulted by my landlord and having to move out due to safety reason's, Salvation army actually paid for my moving expenses. The two guys were …
I am so sorry to hear about your experience. Unfortunately, we have no record of doing business with you. The behavior you describe is nothing like any of my employees would do. Please call the office to verify.
Don't use these guys. You will regret it. They don't give a crap about your furniture. Your furniture will get scratched. I guarantee it.
Hey there M H! I'm sorry to hear you had a bad experience, but we have no record of doing business with you. This description is nothing like the experience we provide. Please call the office to verify.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 47%
- Careful with belongings3 · 18%
- Turned up when they said1 · 6%
- Kept in touch1 · 6%
Counted across the 17 four and five star reviews we have read for Little Guys Movers Waco. A review can mention more than one thing.
In their own words
If you’re moving in the area, you cannot do better. These men were kind, respectful, thorough, and careful with our belongings. They did a fantastic job with a HUGE move (4 hour drive after load to the unload site). Nothing broken, not even …
Thank you for the great review! You guys were a pleasure to work with. Good luck with all your future endeavors. P.S. We are very glad the cat was found!!!
The guys completed all the work on time and to my complete satisfaction. Despite the scorching heat, they unloaded the truck and moved everything in a very professional manner. The price was reasonable too. I highly recommend them.
Thank you Falcon, we always strive for comple customer satisfaction. If you ever need anything in the future, please feel free to give us a call.
Just used LGM for an out of town move - great experience all the way around. Transparent communication about services and price and the team that moved us were exceptional!
Thank you for the kind words Aaron! We're lucky to have our crew. Glad you enjoyed your experience!
Both the guys i had on the first day were amazing!! i had one of the same guys the next day and still loved having him there to help us! They were so sweet and careful with my furniture as well as talking to us and keeping conversations which i thought was really sweet. Overall amazing guys and i wish i remembered there names but i dont. Price was also really good, especially for holding overnight.
Thank you for the great review Lacee! Give us a call if you ever need anything in the future.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff33
- polite movers8
- careful handling of furniture7
- estimate6
- flexible scheduling5
- fast movers5
- quote process3
- quick move3
- early arrival2
- informative staff2
What the company says about itself
Taken from Little Guys Movers Waco’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as veteran ownedsays on their website
Show the text this came from
“…for a quote on your route. Local & Veteran-Owned No Deposit Required 2-Hour Minimum”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Moving Moving Tips Blog Employment Free Quote About The History of Little Guys Movers”Raw text captured from the page, including any surrounding navigation.