Loon Moving Company
Google rating
4.9
Ratings counted
56
Are 1 or 2 star
1.8%Unusually few
The rating breakdown
1 of the 56 ratings in Google’s published star breakdown for Loon Moving Company are one or two star.
Against other listings in Newmarket
About the same as the middle of the 16 listings in Newmarket we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 55 | 98.2% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Loon Moving Company at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Loon Moving Company, counted by matching the words they used.
- Damage to belongings1 · 100%
- Items missing or never delivered1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Loon Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Worst moving company I’ve ever dealt with. They took forever to deliver my stuff, and when they finally did, lots of things were damaged. They left their own junk in my house, worked ridiculously slow, and many of my stuff are missing- like my PS5!!!!! After all that, they still had the nerve to ask for three more hours of pay on top of the $2,700 I already paid. Total scam. Unprofessional, careless, and dishonest. Stay far away from these guys.
We truly apologies that we haven’t met your expectations though in our defence your requests were very unreasonable! … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 71%
- Worked hard and fast10 · 59%
- Careful with belongings7 · 41%
- Turned up when they said5 · 29%
- Kept in touch2 · 12%
- Price matched the quote1 · 6%
Counted across the 17 four and five star reviews we have read for Loon Moving Company. A review can mention more than one thing.
In their own words
Excellent service from Loon Moving Company! The team was professional, punctual, and very careful with our belongings. Everything was moved efficiently and without any damage. Communication was great from start to finish, and the whole experience was stress-free. Highly recommend Loon Moving Company to anyone looking for reliable and hardworking movers. Thank you for the outstanding service!
I had a great experience with Loon Moving Company. The team was on time, worked fast, and handled everything carefully. Nothing was damaged, and they stayed professional the whole time. Pricing was fair with no surprises, which I really appreciated. Overall, very reliable service — I would definitely use them again and recommend to others.
Excellent moving experience from start to finish. The team was professional, careful, and very efficient. They arrived on time, handled all my furniture with care, and made the entire move stress-free. Pricing was fair with no hidden fees. I highly recommend Loon Moving Company to anyone looking for reliable movers.
Thank you for choosing us! Looking forward to serve you again!
Excellent service. The movers were punctual, courteous, and highly professional. They handled all items with care and completed the move efficiently. Communication was clear throughout the process. I would strongly recommend this company to anyone looking for reliable movers.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- reliable movers6
- smooth move5
- courteous movers4
- professional crew3
- efficient move3
- no hidden fees3
- care with furniture3
- packing fragile items2
- fast work2
- punctual team2
What the company says about itself
Taken from Loon Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…price Professional crew Insured and licensed Fully equipped truck No hidden fees Con”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Affordable price Professional crew Insured and licensed Fully equipped truck No hi”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“100% Damage-Free Moves 365 Days a Year 24/7 Online Customer Support Calculate the S”Raw text captured from the page, including any surrounding navigation.