Low Budget Movers
Google rating
4.1
Ratings counted
140
Are 1 or 2 star
18.6%Well above typical
The rating breakdown
26 of the 140 ratings in Google’s published star breakdown for Low Budget Movers are one or two star.
Against other movers in Mesa
17.0 percentage points higher than the middle of the 19 movers in Mesa we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 94 | 67.1% | |
| 4 star | 15 | 10.7% | |
| 3 star | 5 | 3.6% | |
| 2 star | 2 | 1.4% | |
| 1 star | 24 | 17.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Low Budget Movers at 18.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Low Budget Movers, counted by matching the words they used.
- Crew conduct10 · 43%
- Damage to belongings9 · 39%
- Price rose after the quote1 · 4%
- Late, delayed or a no-show1 · 4%
- Claim or refund went nowhere1 · 4%
- Booked by one company, moved by another1 · 4%
- Stopped responding1 · 4%
Counted across the 23 one and two star reviews we have read for Low Budget Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If you don't want to get scammed and talked down to like you are a no one by the owner Brian Myers do yourself a favor and look somewhere else. The reason I went with this company originally was because the advertised $80 per hour move fee with no additional fees. Please reference the attached fees to see how this company and owner choose to conduct themselves.
Thank you for your feedback, Damaris. Your move was done correctly by our team. We apologize for the inconvenience you experienced. As you can see from our other reviews, we always prioritize customer satisfaction.
WHATEVER YOU DO, DO NOT USE THIS “COMPANY”. We had them scheduled to move for us and they cancelled 30 min prior to show up time. I had to call them to find out they couldn’t come they didn’t call me. Supposedly a guy got hurt. Then they said they could come the next morning 7/8 and then they called back an hour later and said they couldn’t come then because a guy was sick so they could get people to come between 1&2pm with a 40 min heads up.
WORST MOVING COMPANY EVER. They quoted me 3 to 4 hours @ $99 per- instead 1 mover was sick and spent at least 20 min out of each hour in my bathroom all day then billed me for 9 hours - they broke several antique/or expense pieces of furniture, left things behind, tried to get me to go to the bank to get cash for them. He screamed at me in front of a witness that they will never move anyone in Scottsdale again because I wouldn't sign that I was satisfied with their job.
Terrible. They showed up 5 hours late, (I had to call them to find out what was going on, they didn't reach out to me) at 8 p.m., then complained about being tired all night. They broke my tv stand (which they never contacted me back about replacing) and pictures in a box clearly marked fragile after they threw the box inside the moving truck.
Do not use this moving company!! I initially thought the movers did an ok job until I went back to the house I moved out of, which belongs to my parents, and saw all of the damage. One mover put a hole in the master bedroom door when carelessly moving a desk. He told me about that damage because I heard it happen.
So the move into my new house went pretty fast. Three movers arrived and had me sign whether or not i wanted insurance (for an additional $85). Luckily I did. They complained about having to do back to back jobs the entire time but, they were fast. I had my couch in a storage pod so the rubber feet had become soft due to the heat. They took the couch upstairs and instead of carrying it over to where I wanted it placed they sat it down at the top of my stairs on my white carpet.
After confirming several times with owner or office person that I wanted to order a mattress cover also that I was moving from a 3rd floor dwelling and to forewarn the workers, neither of those things were told to the workers. The one man told me that their boss never tells them anything. He was upset and rude upon arrival because I was in a 3rd floor apartment. At first there was a HUGE waste of time standing around outdoors talking also standing in the moving truck talking.
I called around 9 am was assured same day move would be no issue. Was given a couple of time slots to choose from. Choose 4 to 6. Was advised i would be contacted 30 to 40 minutes before arrival. At 545 i reached out to see how long it would be. I was then told i called same day they squeezed me in and then was advised around 30 min at 7 They showed up proceeded to spend more time trying to flirt with my neighbors and complain about the stairs then move my stuff.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous48 · 51%
- Worked hard and fast45 · 48%
- Turned up when they said17 · 18%
- Careful with belongings17 · 18%
- Price matched the quote5 · 5%
- Kept in touch3 · 3%
Counted across the 94 four and five star reviews we have read for Low Budget Movers. A review can mention more than one thing.
In their own words
These guys were awesome! They worked with us to budget and undertake a cross-country move. We are so grateful that we found them, and that they did such an amazing job (especially in the heat)!! They were very careful with our stuff and were very helpful. I was impressed by how communicative all the staff were, answering my questions patiently, and calling in advance to their arrival. They were prompt, trustworthy, and professional, just what you need in the midst of a hectic move!
I used Low Budget Movers Last Month to help me move again, and as usual it was great. This is the 3rd time I have had them help me move and hopefully the last (LOL). These guys are absolutely amazing. I know exactly what I'm goin to get every time I call and that is great service and a great price. Brian is straight forward and honest, and his men are hardworking and courteous. I would recommend anyone in need of a mover to use Low budget movers on your next move.
Overall this was an okay experience I held off giving a review because I wanted to have enough time to think things over before rating. Overall, it was about a 3.5 or 4 rating. There were a few personality clashes with the owner on the phone, which was usually involving negotiations of pricing but he was ok to deal with overall. Just got used to him only caring about payment and legal liability.
It's more like 4.8 stars. What I liked: • Easy and straightforward for booking... no lengthy forms to fill out or trying to chase down someone to talk with about the move. • No extra fees, just an hourly fee. They estimated over the phone that it would be 3.5 to 4 hours. It took 5, but I knew it would take 5. Still, it was a straight $80/hour, which is very reasonable. And, I gave the guys a tip after. • On the move day, they scheduled us for 1:00 to 3:00.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency15
- fee13
- storage unit8
- stairs7
- friendly movers5
- competent staff4
- careful movers3
- politeness3
- best movers2
- speed2
What the company says about itself
Taken from Low Budget Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“We're a Phoenix moving company that has over 10 years of experience managing moves for our Ar”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…accommodates those services. Request a free quote for your move and compare our low rates”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…that accidents can happen. We are licensed and carry the right insurance products”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“…processes. Accreditation - We are Better Business Bureau Accredited members. The machines we can”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews