Magic Movers LLC
Moving and storage service in Myrtle Beach, South Carolina
Google rating
4.7
Ratings counted
79
Are 1 or 2 star
6.3%Above typical
The rating breakdown
5 of the 79 ratings in Google’s published star breakdown for Magic Movers LLC are one or two star.
Against other listings in Myrtle Beach
3.7 percentage points higher than the middle of the 18 listings in Myrtle Beach we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 74 | 93.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 6.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Magic Movers LLC at 6.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Magic Movers LLC, counted by matching the words they used.
- Late, delayed or a no-show2 · 40%
- Damage to belongings1 · 20%
- Items missing or never delivered1 · 20%
Counted across the 5 one and two star reviews we have read for Magic Movers LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Please don’t let these people fool you. I had an in home walk through to be absolutely clear on what was moving. On moving day 2 people came in a truck that in no possible way would be large enough. My husband and I provided all packing materials.. boxes, paper, bubble wrap and tape. When they realized they needed to make 2 trips.. now we needed a storage container.. another trip and another storage unit.. A 1700.00 quote turned into a 3000.00 bill.. now my furniture is upside down in a storage unit..
Deborah, After seeing your review we have investigated and researched our entire system and we have never sent any movers to your home. We have never quoted any jobs for you. I believe you used Miracle Movers AND not us. We would have never left our customers this unhappy.
Arrived an hour late. I was charged for 2.5 hours of work but it only took 1 hour to move my stuff. Gas and drive time charge was not disclosed when I booked. Will not use or recommend.
Leigh I am very sorry about your experience the is not the norm with our company as we aim for total satisfaction. We did inform you that the day you wanted to schedule you were the second job and that there was always a chance that the first job may go a little longer than expected and that was…
We booked them through U-Haul and they had been texting us the whole time to communicate. They did not show the day of when we needed help moving. I’m so disappointed and upset. No communication and left my husband by himself to load our house on to the truck!
Elicia, I am sorry that this happened. We do not have booking through U-Haul. You must have thought you booked us and unfortunately did not. We have nothing to do with U-Haul
A scammer who took $100 deposit from me, raised the price of the projected move and still has not refunded my $100 for a move that was canceled way ahead of time. He has ignored my text and phone calls after promising to refund the deposit.
Andrea,We are sorry to hear that you were dissatisfied with your experience. We strive to be transparent with every customer and provide written estimates and service agreements prior to booking.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous46 · 71%
- Worked hard and fast26 · 40%
- Turned up when they said15 · 23%
- Careful with belongings7 · 11%
- Kept in touch6 · 9%
- Price matched the quote1 · 2%
Counted across the 65 four and five star reviews we have read for Magic Movers LLC. A review can mention more than one thing.
In their own words
I HIGHLY recommend Magic Movers. We needed help moving a 300 lbs. battery. This was a last minute call we made to them to help us. They responded very quickly and came within a few hours of us reaching out. They were very prompt, professional and communicated well with us during the whole process. They were extremely helpful to use and reasonably priced.We will definitely use them again!
Thank you for your kind words! We're thrilled to hear that our team was able to assist your move promptly and professionally. We look forward to helping you again in the future.
Shawn and Jacob were the best movers, ever!! They not only were extremely careful with our furniture, they also took apart and reassembled pieces in order to keep them safe! They were extremely nice and friendly! I can’t say enough things about how amazing they were!! Will definitely use them again! Shane was also amazing when I first called! He scheduled and followed up on everything!! Very professional and competent!! Thanks for making our retirement move go so well!!!!
Hey there, Angie! 🌟 Wow, we're blushing here! 😊 We’re absolutely overjoyed to know Shawn, Jacob, and Shane made your move a fantastic experience. Your warmth and kindness really make our day, and we can’t wait to help you with any moving needs in the future!
they moved my four bedroom home. Very time, efficient, great pricing, hard-working, and took great care of my belongings. I will definitely be using them again in the future. I highly recommend them to anyone looking to move.
Hi Jacob! Huge thanks for your wonderful feedback! We’re so glad everything went smoothly, and that our team was able to provide a great experience for your move. We’re excited to help next time you need us!
TJ and Antonio came in this oppressive heat wave to haul quite a few pieces of furniture and a refrigerator that needed to be trashed for a move. These guys had such a positive, get it done attitude, were super friendly and professional and got it all out within an hour and a half. They also had to disassemble a king size bed with headboard and footboard within that time.
Stacie, thank you for your amazing review of our moving company! We were happy to assist you in getting the job done no matter the heat :).We look forward to helping you next week for your move! We are always happy to help
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff11
- small jobs9
- careful handling8
- reasonable pricing6
- small furniture moving3
- quick2
- careful movers2
- last minute experience2
- careful with furniture2
- focused staff2
What the company says about itself
Taken from Magic Movers LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“Magic Movers LLC Get a Quote Bonded, Licensed, & Insured Providing licensed resid”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“LLC Get a Quote Bonded, Licensed, & Insured Providing licensed residential and comm”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“We’ll provide you with a no-obligation free quote and help plan the perfect schedule for”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“Client-Centric Support Our team is here 24/7 to address any concerns before, during,”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“Company Magic Movers LLC Get a Quote Bonded, Licensed, & Insured Providing lice”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- ezlocal.comdirectory
- bizapedia.comdirectory
- birdeye.comreviews
- angi.comreviews