McNeese Movers
Mover in Lake Charles, Louisiana
Google rating
4.9
Ratings counted
125
Are 1 or 2 star
3.2%Around typical
The rating breakdown
4 of the 125 ratings in Google’s published star breakdown for McNeese Movers are one or two star.
Against other listings in Lake Charles
1.7 percentage points higher than the middle of the 14 listings in Lake Charles we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 121 | 96.8% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is McNeese Movers at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for McNeese Movers, counted by matching the words they used.
- Late, delayed or a no-show2 · 50%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for McNeese Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I hired this company to move six large items. They quoted me $450 and said they would call the day before to confirm, but no one ever contacted me so I called them they said on moving day they would arrive around 9 AM. I waited, but 9 came and went, then 10, then 11—still no movers. I called multiple times, left voicemails, but never received a call back. If it weren’t for my friend and her brother stepping in to help, I wouldn’t have been able to move out on time.
Do not hire this company they are not dependable! They scheduled a move with me and never showed up. They didn’t not give me a call to let me know in advance that they was not going to move my things. The morning they were supposed to show up I called, and text they purposely ignored my methods of reaching out to them to see if they were coming.
Very sorry our phones were down for 24 hours. Sorry we did not receive Your calls.
This guy charged me for a total of 7 hours of work when they only worked 4 hours. He argued with me and gaslit me about how I was wrong, and he was right. I will never use these people again. Now I know why they don’t do contracts. They do …
ABSOLUTELY DONT CALL THEM AND BELIEVE THERE LIES. Called them the day before they was super nice said they canceled there other appointments because I was AN EMERGENCY and was. Told ne not to call anyone else etc. Next day never showed up. …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast11 · 48%
- Professional and courteous6 · 26%
- Kept in touch4 · 17%
- Turned up when they said1 · 4%
Counted across the 23 four and five star reviews we have read for McNeese Movers. A review can mention more than one thing.
In their own words
Great guys—easy to work with, quick to respond, and very fast overall. Friendly, professional, and made the whole process smooth from start to finish. Communication was clear, and they were always willing to help or answer questions and work with my time schedule. Highly recommend if you’re looking for reliable and efficient service!
On time and very efficient and fast! Very helpful and got everything unpacked very quickly and helped put stuff together!
James and Chaz were absolutely phenomenal! They were meticulous and handled our furniture like their own when helping us move across state. They were respectful, very accommodating, and despite moving in nearly 100 degree weather, remained cheerful. Wish I could give those young men more than 5 stars
Phenomenal experience. I was in a pinch and needed movers ASAP. Everyone couldn't accommodate but Mcneese movers was able to help out immediately. Definitely use them if you need anything moved quickly and efficiently.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff6
- responsiveness4
- efficient movers4
- politeness4
- reasonable rates3
- fast work3
- flexible scheduling2
- local business support2
- top movers2
- smooth process2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- facebook.comsocial
- bizapedia.comdirectory
- thumbtack.comreviews
- homeadvisor.comreviews