MG Moving Services
Moving service in Henrico, Virginia
Its address is in Richmond, Virginia. It appears here because Google returns it for Henrico.
Google rating
4.6
Ratings counted
49
Are 1 or 2 star
8.2%Above typical
The rating breakdown
4 of the 49 ratings in Google’s published star breakdown for MG Moving Services are one or two star.
Worked out from 49 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in Henrico
3.5 percentage points higher than the middle of the 4 movers in Henrico we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 43 | 87.8% | |
| 4 star | 1 | 2.0% | |
| 3 star | 1 | 2.0% | |
| 2 star | 1 | 2.0% | |
| 1 star | 3 | 6.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is MG Moving Services at 8.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for MG Moving Services, counted by matching the words they used.
- Damage to belongings2 · 100%
- Items missing or never delivered1 · 50%
- Belongings withheld over payment1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for MG Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I wish I couple share all the nasty details but this company quoted $41+K for a state to state move, stopped my shipment half-way (hostage?), then demanded a total of $85+K in cash or they would turn around and put my stuff in storage till I paid. My final shipment included boxes from other clients, broken stuff, missing stuff, feces (long story), and other problems.
WORST MOVING EXPERIENCE!!!! Things were broken, the one mover got so drunk the night and cramped during the move so bad that he couldn’t drive the truck, took our mustard, NAPPED for 2 hours in the truck, then decided to help. Then they …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 67%
- Professional and courteous2 · 67%
- Turned up when they said1 · 33%
- Careful with belongings1 · 33%
Counted across the 3 four and five star reviews we have read for MG Moving Services. A review can mention more than one thing.
In their own words
I was in need of a super-quick move. I contacted them and they were able to fit me in on my tight timeline. The crew was AMAZING! They arrived on time, were friendly and polite. We were moving some antique furniture and artwork that we were …
Kris thanks for this review and your business. I cannot add much to this review, we are professional movers and everything you say confirms that. Thanks again.
These guys are fast, but also careful with your belongings. They aren’t reckless fast. They still take time to wrap everything up nicely, and they are careful with everything like it’s their own. They have all the logistics down pat to make sure it goes as smoothly as possible. One tip I’d like to give everyone is make sure they see your electronics work before they move it. I have an electric couch that they disassembled and unplugged, and it wasn’t working at my new townhome.
Andy thanks for the review and your business. In the moving business slow is fast. Our goal is always no breakage. I am glad to hear the couch is OK. Often it is the guys first time seeing a piece and they get a little flustered. Thanks … More
Lloyd and I were very impressed when the 'Guys' moved us from New Kent to Lancaster PA in December. Their care and respect for our belonging was amazing. They were very friendly, and we would like to say thank you to all the men.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- on time5
- friendly crew4
- moving furniture3
- fair rates3
- last minute move2
- careful movers2
- prompt team2
- quick move2
- efficient moving2
- hard working crew2
What the company says about itself
Taken from MG Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…in Northern Virginia Licensed and Insured? What is Their USDOT Number and State L”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“10 years in a row Free moving estimates Family owned and operated All employees are trained”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“Moving Companies in Northern Virginia Licensed and Insured? What is Their USDOT Number”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“& Storage today by filling out our free estimate form . Do Moving Companies Provide a Co”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…and more. Warehouse Storage Our 24/7 surveillanced and climate-controlled 23”Raw text captured from the page, including any surrounding navigation.
- Publishes a licence or operating numbersays on their website
Show the text this came from
“…and insured. We operate under USDOT license number 2455961. Our Virginia Intrastate for Hire Certi”Raw text captured from the page, including any surrounding navigation.