Michael Brown Moving
Mover in Cape Coral, Florida
Google rating
4.8
Ratings counted
50
Are 1 or 2 star
6.0%Above typical
The rating breakdown
3 of the 50 ratings in Google’s published star breakdown for Michael Brown Moving are one or two star.
Against other movers in Cape Coral
1.5 percentage points higher than the middle of the 10 movers in Cape Coral we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 47 | 94.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 4.0% | |
| 1 star | 1 | 2.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Michael Brown Moving at 6.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Michael Brown Moving, counted by matching the words they used.
- Damage to belongings1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Michael Brown Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
woman that answered phone was very rude. i asked for mike and she hung up on me and every time i called back would pick up and hang up. then blocked me. she had no clue who i was. i had spoken with mike the day before and he asked me to call back. if the person who answers the phone is the one representing the company then i would not choose this one
We contracted Michael Brown movers based on all of the reviews. The guys were very polite but also very careless. Almost every piece they moved was either scratched or damaged in some way. In addition several door frames, baseboards and …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said9 · 47%
- Worked hard and fast8 · 42%
- Professional and courteous7 · 37%
- Careful with belongings5 · 26%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for Michael Brown Moving. A review can mention more than one thing.
In their own words
As a Realtor in Lee County, Florida for more than 30 years, I have worked with countless service providers and moving companies. Michael Brown Moving stands out as one of the very best companies I have ever had the pleasure of working with. I was first introduced to Michael Brown Moving when helping a family member transition into assisted living. Since then, my wife and I have personally used their services three times, and each experience has exceeded our expectations.
Thank you Steve for the great review!
We needed a mover who could move our two bedroom den second floor condo into a 16 foot pod in the driveway. Michael Brown Moving is a family operation where you first deal with Mrs. Brown who does all the arrangements and provides the quote and then her Husband Michael And two sons show up to do the work. We have had different movers on three different occasions and without a doubt this was our best experience. This is a fine oiled machine that pretty much works nonstop until the job is done.
Thank you for the great review, glad you were happy with everything!
I typically rent a U-Haul to move my own items, but we had a job that was just too big for us. I did some shopping around, and we came across Michael Brown moving. We’re so happy we did! They were fast, efficient, careful, personable, clean, and punctual. The best thing is that they are completely family-owned and work together, from the quote to the actual moving day. It’s no surprise that they have been around for over 35 years!
Thank you for the great review!
We enjoyed our third move with Michael Brown Moving. Finally got to move back to our home after Ian. The move involved picking up our belongings from 4 different locations and delivering to 2 different locations, followed by taking a number of boxes back to a storage unit. The move went much better than anticipated because of the great job by Michael Brown Moving. All crew members are personable and efficient. The price was more than reasonable considering the complications.
Thank you for the great review!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture setup7
- courteous staff7
- efficient movers4
- friendly team4
- quick work3
- family owned and operated3
- commercial moving2
- oversized-item moving2
- smooth move2
- careful crew2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- superpages.comdirectory
- facebook.comsocial
- yelp.comreviews