Mini-Storage of Jonesboro
Self-storage facility in Jonesboro, Arkansas
Google rating
4.4
Ratings counted
21
Are 1 or 2 star
4.8%Around typical
The rating breakdown
1 of the 21 ratings in Google’s published star breakdown for Mini-Storage of Jonesboro are one or two star.
Worked out from 21 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Jonesboro
1.1 percentage points higher than the middle of the 16 listings in Jonesboro we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 15 | 71.4% | |
| 4 star | 2 | 9.5% | |
| 3 star | 3 | 14.3% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 4.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Mini-Storage of Jonesboro at 4.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Mini-Storage of Jonesboro, counted by matching the words they used.
- Claim or refund went nowhere1 · 100%
Counted across the 1 one and two star review we have read for Mini-Storage of Jonesboro. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We got a unit over the phone to park our boat (19ft long trailer included), asked for a unit at the very end so I'd have space enough to back the trailer, we were given an unit right in the middle with no space to maneuver whatsoever. They do not have any of the units that would work available so 3 days later without even use the unit we had to "Move out" with no refund. The lady we spoke with was very friendly but their policies are not. Do not recommend.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 9%
Counted across the 11 four and five star reviews we have read for Mini-Storage of Jonesboro. A review can mention more than one thing.
In their own words
The owner is such a friendly awesome guy and so easy to work with. If I ever need to keep a storage it will be with Mini Storage of Jonesboro.
I absolutely love Dennis. He is fair and reasonable with his prices and if you have any problems paying he will work with you. Most don't. Definitely would recommend him to anyone looking for a unit.
I like its location it's watch 24 hours a day it's ready to relatively cheap and there's no openings right now
Really nice owner.....have rented here many times. He keeps the place clean and is very secure.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews