Your Extra Closet - Jonesboro
Self-storage facility at 3119 Mead Dr in Jonesboro, Arkansas
Google rating
4.8
Ratings counted
267
Are 1 or 2 star
4.1%Around typical
Google carries another listing under this name in Jonesboro. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
11 of the 267 ratings in Google’s published star breakdown for Your Extra Closet - Jonesboro are one or two star.
Against other listings in Jonesboro
About the same as the middle of the 16 listings in Jonesboro we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 238 | 89.1% | |
| 4 star | 11 | 4.1% | |
| 3 star | 7 | 2.6% | |
| 2 star | 3 | 1.1% | |
| 1 star | 8 | 3.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Your Extra Closet - Jonesboro at 4.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 19%
- Professional and courteous2 · 13%
- Price matched the quote1 · 6%
Counted across the 16 four and five star reviews we have read for Your Extra Closet - Jonesboro. A review can mention more than one thing.
In their own words
I love Ms. Kay she really was nice and very professional! She was able to get me in a bigger unit with a special 1st month rent free and a very good monthly rate 👌 I advise you to go to your extra closet. …
Thank you for sharing your experience, Carlos! We're delighted Kay could assist you with finding the perfect space and securing such a great deal. We look forward to serving your storage needs!
I had a very good experience with the location on Mead Dr. In Jonesboro Ar. Ms. Kay was so kind when I called right at closing time, to stay and wait for me to show me what units where available and help me find what was best for my needs. Thanks you so much Ms. Kay
We're delighted Kay could assist you in finding the perfect unit for your needs. Her dedication to helping our customers, even during closing hours, truly reflects our commitment to service!
Ms. Jenna went above and beyond to take care of everything I needed. She took the time to break it all down for me. I have been a customer since 2022 and absolutely would recommend them. Thanks Ms. Jenna!!
Thank you so much for your kind words! We’re thrilled to hear April has made your experience great. We appreciate your recommendation and look forward to continuing to serve you!
This is the 3rd time I have used this location. They are absolutely awesome. Randy really does care about his customers.I am so greatful for all of their help.
Thank you for the kind words and for choosing us again! We’re glad Gary could help—he truly cares about providing great service!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- nice units11
- phone call setup9
- renting process4
- online process3
- easy rental3
- easy to utilize3
- phone support3
- storage rates2
- easy access to storage2
- gate code2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory
- chamberofcommerce.comdirectory