Momma's Moving Company
Google rating
4.9
Ratings counted
88
Are 1 or 2 star
2.3%Around typical
The rating breakdown
2 of the 88 ratings in Google’s published star breakdown for Momma's Moving Company are one or two star.
Against other listings in Pickering
About the same as the middle of the 7 listings in Pickering we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 85 | 96.6% | |
| 4 star | 1 | 1.1% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 2.3% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Momma's Moving Company at 2.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Momma's Moving Company, counted by matching the words they used.
- Damage to belongings2 · 100%
Counted across the 2 one and two star reviews we have read for Momma's Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Although I know they meant well we overall did not have a great experience. Two movers were sent and the owner after the fact said that he should’ve added a third (which he was with us the entire move so I am not sure why he didn’t attempt at that time to try and add a third person ). With the two that we had our move ended up being 11 hours. In addition, they broke several pieces of our furniture including our TV unit and an ottoman leg. They scuffed the walls on the hallways up and down both stairs.
Friendly service and movers. However, they could’ve been more efficient with some delegation. After moving to my new home, I noticed a lot of damage and chips to my furniture. When I booked them they said they had all the proper equipment …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 60%
- Worked hard and fast8 · 40%
- Careful with belongings4 · 20%
- Turned up when they said2 · 10%
- Kept in touch2 · 10%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Momma's Moving Company. A review can mention more than one thing.
In their own words
So glad I went with Momma’s Moving Company! Jamal was calm, responsive, and always kept me in the loop. Allan and Osman were efficient, professional, and brought great energy to a stressful day. They patiently waited at our first stop and handled everything with care — even days later, I’m impressed unpacking. The price was unbeatable and the service was outstanding. Highly recommend if you want a smooth, stress-free move!
Hi Arti , thank you so much for the 5-sta review! We're glad Momma's Moving Company could make your move smooth and stress-free. 1 Looking forward to working with you again in the future. … More
Very good communications including texting their time of arrival on the day of the move and they were right on time. Very polite and pleasant. I wanted a large lazy boy moved to the basement from the upstairs bedroom and a wing chair in the basement moved upstairs . I found their price reasonable. Everything went smoothly and before leaving they ensured the lazy boy chair was operating properly given they had taken it apart to move it. I would recommend them and would use them again.
Thank you so much for your kind words and thoughtful review! We're glad to hear that our communication, punctuality and service met your expectations. It means a lot to know you found the experience smooth and the pricing reasonable. We … More
Recently dealt with Momma’s Moving Co., and I am happy to share that it was a complete satisfaction from start to finish. Jamal was straightforward and honest with his quote to begin with. Movers Kevin and Lukin (spelling?) were careful and efficient. Would strongly recommend to anyone who needs reliable, trustworthy, efficient and reasonably priced movers.
Hi Nina Really appreciate your review! It was a pleasure helping with your move. We’re glad Kevin and Luke took great care of everything. Thanks again for trusting us! Momma's Moving Team!
I recently used MOMMA's Moving Company and had an excellent experience. Jamaal was incredibly professional, efficient, and supportive throughout the entire move. He handled everything with great care and made the process completely stress-free. The pricing was very affordable and transparent, which I truly appreciated. I am extremely satisfied with their service and would confidently recommend them to anyone looking for reliable movers.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling22
- hard working staff9
- smooth move8
- friendly movers7
- easy process6
- courteous4
- no extra fees4
- polite movers4
- handy staff2
- easy to talk to2
What the company says about itself
Taken from Momma's Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
Show the text this came from
“The Fastest Route Possible Our locally family owned business knows the Ontario area as well”Raw text captured from the page, including any surrounding navigation.