Move Mountains LLC
Google rating
4.9
Ratings counted
77
Are 1 or 2 star
2.6%Around typical
The rating breakdown
2 of the 77 ratings in Google’s published star breakdown for Move Mountains LLC are one or two star.
Against other listings in Boulder
About the same as the middle of the 17 listings in Boulder we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 74 | 96.1% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 1.3% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 2.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Move Mountains LLC at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Move Mountains LLC, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Move Mountains LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I hired Move Mountains to load my storage pod after a recommendation from a trusted home organizer in the Boulder area. Unfortunately, my experience with them was less than satisfactory. They did not prepare furniture by wrapping it or protecting it in any way and actually stacked wooden pieces on top of each other. When unpacked, these items were damaged by the wear of rubbing together. They threw bins of screws and small items on top of boxes in the pod without wrapping them or securing them.
Beware!! Realize this company has nearly all 5 star reviews which is why we selected them for our move and booked 6 weeks in advance. We specifically reserved a 20ft box truck due to a steep switch backed dirt road leading up to our new home. They reschedule our move day at the last minute, changing from Friday to Saturday. They arrived late with 2 guys instead of the 3 we booked and in a 26ft truck rather than the 20ft truck we specifically reserved.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous46 · 62%
- Worked hard and fast43 · 58%
- Turned up when they said18 · 24%
- Careful with belongings16 · 22%
- Kept in touch11 · 15%
- Price matched the quote5 · 7%
Counted across the 74 four and five star reviews we have read for Move Mountains LLC. A review can mention more than one thing.
In their own words
One of the stipulations in our contract with our buyers was that we be able to move quickly. I heard about Beaux from Beth at itsjuststuff.co (also a GREAT resource for the harried mover). Beaux asked how soon I needed them, and was able to accommodate my schedule. Beaux, Nate and Aaron packed up large artwork, big-screen TVs, wrapped furniture carefully, and even helped me understand how to put my complicated dining room table back together when we arrive at our new home.
Move Mountains LLC helped me move some big heavy office furniture. Beaux was very responsive via email answering my questions and getting me the necessary paperwork before my move. The day of the move, Move Mountains was professional and efficient and I was able to get my new furniture faster than I expected! Why would anyone move furniture themselves when Move Mountains is such great quality and great value!?
Beaux, Nate, Nick, Tim and John were great in moving my mom's entire house of 50+ years of accumulation. Estimating what it would take to complete the job was not easy, because my mom has a TON of knickknack stuff, Christmas stuff, and then normal household stuff. Our quote was for 3 days moving and it ended up taking 6 days. Through the entire experience Beaux communicated what was happening and what the schedule would be each day.
12/10 recommend Beaux and his team!! Book them now before someone else does! Beaux, and I think Nate, and another guy who's name I forgot because it was over a month ago now (but PLEASE GIVE THEM BOTH A BONUS FOR A GREAT REVIEW!) moved us from Boulder to Arvada last month and I honestly couldn't have been happier. Reasonably priced, on time (despite having to address some staffing issues first thing in the morning), and EFFICIENT.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff9
- value8
- clear communication5
- careful movers4
- courteous4
- on time3
- responsive via email2
- long distance move2
- fragile item packing2
- junk removal2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory