Move-U LLC
Mover in Manchester, New Hampshire
Its address is in Bedford, New Hampshire. It appears here because Google returns it for Manchester.
Google rating
4.9
Ratings counted
322
Are 1 or 2 star
1.6%Unusually few
The rating breakdown
5 of the 322 ratings in Google’s published star breakdown for Move-U LLC are one or two star.
Against other listings in Manchester
1.4 percentage points lower than the middle of the 18 listings in Manchester we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 310 | 96.3% | |
| 4 star | 7 | 2.2% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 1.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Move-U LLC at 1.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Move-U LLC, counted by matching the words they used.
- Claim or refund went nowhere1 · 20%
Counted across the 5 one and two star reviews we have read for Move-U LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The owner of this business is using a logo for which the designer was never paid a proper fee. I have sent several cease and desist notices to no avail. I will be forced to take legal action if the logo is not removed.
Was told by onsite estimator that the small amount of items I had would take 1 to 2 hours tops. Finally received an estimate from owner 4 days later that it would be $750 to $800. Wow!!! Did not hire these folks. I had filled a large dumpster that only cost $400 including the weight of the items. This was a final minor clean out before house sale. Sooo disappointed that I've wasted 4 days waiting for a ridiculous estimate.
$450.00 to move just a sofa bed from Manchester to Pelham.!! Turtles could have moved faster. Will never call them again.
Hi Kathleen, Thank you for taking the time to provide your feedback. We apologize for any … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 52%
- Worked hard and fast8 · 38%
- Turned up when they said7 · 33%
- Careful with belongings6 · 29%
- Kept in touch4 · 19%
Counted across the 21 four and five star reviews we have read for Move-U LLC. A review can mention more than one thing.
In their own words
MoveU was great to deal with. Crew shows up on time when they say they will - communication is timely. The crew guys are efficient and pleasant to deal with , respectful and careful of antique furniture and owners . They work very hard and seen to get along well together. I have another move coming soon and plan to call them again.
Thank you so much for your kind review! We’re thrilled to hear you had a great experience with our crew and look forward to helping with your next move.
From the moment the crew arrived until the very last piece of furniture was carefully placed in our new home, the experience was nothing short of exceptional. Moving is often one of life's most stressful events, but, the team at Move-U transformed it into a seamless, organized, and created a surprisingly enjoyable experience. What impressed my wife and I the most was not only their speed and efficiency, but the genuine care they showed for every single item.
Thank you, Ben, for taking the time to leave such a thoughtful review. We know moving can be stressful, and we're glad we could help make the process go smoothly. We appreciate your trust in our team and your kind words about the care and … More
Calling around for different moving company estimates. The guy I talked to on the phone was incredibly honest, and upfront about pricing and services, and was looking to get me the best possible price and deal the entire time. Unfortunately, because of the very long distance of their location compared to where I live (I didn't realize they were based 3 hours away from me,) he was having difficulty getting a lower price than a more local moving company that was nearby.
Thank you for the thoughtful review! Even when we're not the closest company, we always want to be upfront, explore every option, and help customers find the best solution—we're glad we could make it work for you.
Would highly recommend Move-U! The team was extremely responsive and happily answered any and all questions prior to the actual move. On the moving out and moving in days, the guys did a fabulous job. Very polite, efficient and hard-working. The cost was an extremely reasonable. We would use them again in a heartbeat.
Thank you, Beccy! We're thrilled to hear our team made your move smooth and stress-free, and we truly appreciate your kind words and trust in Move-U
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff40
- professional crew30
- reasonable pricing18
- furniture moving16
- careful movers10
- seamless move5
- careful handling of furniture5
- junk removal4
- internal move2
- short notice move2
What the company says about itself
Taken from Move-U LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“…will handle your move with care. With over 5 years of experience moving seniors and home o”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Movers Service Areas Senior Moving Free Quote Careers Blog FREE QUOTE Open Menu Close”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…pricing with no hidden costs Fully licensed and insured Trained, professional, back”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“I highly recommend this company! ” Fully Insured Just like your furniture, we’re protect”Raw text captured from the page, including any surrounding navigation.