Movement Pro Van Lines

I hired another company but Movement Pro Van was subcontracted to do the job. I learned this the day of my move. they informed me my items would be delivered in 7-9 business day. They packed up my household goods into a truck then took the goods to a warehouse in NJ where 117 boxes and items were unloaded an stored for over 20 days. Items were then transferred to an 18 wheeler with two other clients things and moved cross country. in my opinion this was only asking for something to happen.

The worst moving company I’ve ever had. I moved from New York to Chicago. I spoke with Jennifer, who was very convincing on how great their services are. To only get a totally different experience I spent an hour and a half on the phone with Jennifer going over the items that I had in my apartment. I made it very clear to her that I cannot exceed over a certain budget. She seems to understand and quoted me for a price that was within my budget.

This company is the biggest rip-off, do not use them. They hit you with all Kinds of fees. They lie to you just to get your business and refuse to deliver your furniture to your house. Saying they cannot get down the street there is still 2 storage bins missing worth $3500 broken my 70 in TV all the company gave me was $300 when there's was $ 3500+ stuff missing and broken other damage don't use this company this is the worst company still waiting for my refund bad company when are you going to refund me my $3500?

Horrible experience. Nothing but chaos. Tried to overcharge the day of pickup. Lied about the delivery date. Just about everything was damaged. It looked like they threw her stuff into the truck. Their insurance is a disgrace. They paid $128 for a lot of damage & a stolen box of jewelry. They lost the screws to the bed so that was not put together. We had to figure out what to get & put the bed together ourselves.

I used this company for a move from CT to Florida, and they were contracted by AmeriSafe moving company (a broker). This was the absolute worst experience I could have imagined. Maybe they do better with local move, but DO NOT use these people for long distance. They were near impossible to communicate with. I had to constantly reach out to find out where my stuff was and when it was coming. The day of delivery there were 4 guys bringing everything in and leaving it in different rooms.

First, I explained that my things needed to be delivered in a van no larger than 28 feet long and was told it would need to be in a larger van due to interstate travel, and my things were transferred to another van even before leaving NJ- why wasn’t the larger van used in the first place? Then, I was told my things would not be delivered on the date that it was supposed to be. The delivery date was only off by one day but I still had sleep on the floor for one night.

I can't say enough negative things about our experience with Movement Pro. We were quoted 50 boxes plus some additional items (golf clubs, etc...). After arriving and beginning to pack, we were informed after less than 20 boxes that we had no more room because these were bigger boxes. This might have been fine, but they hadn't given us a heads up that everything wouldn't fit and they started with the least valuable items (tupperware, cutlery, etc...) and none of the valuable items (books, clothes) were packed yet.

They are a highly rated moving service. Originally: We were not disappointed. They picked up our stuff in Philly and delivered it to Mississippi within the 2-8 day time frame. HOWEVER, a subcontractor delivered it to the house. He unloaded the moving van's contents in my driveway (a shipment belonging to a client in Loiusisna was blocking access to our stuff). Two large wardrobe boxes were set aside as he unloaded our smaller boxes and tubs and furniture.