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Movers and Helpers, LLC

Mover in Baton Rouge, Louisiana

Google rating

4.8

Ratings counted

298

Are 1 or 2 star

4.4%Around typical

The rating breakdown

13 of the 298 ratings in Google’s published star breakdown for Movers and Helpers, LLC are one or two star.

Against other listings in Baton Rouge

This company4.4%
Typical listing in Baton Rouge2.6%

1.8 percentage points higher than the middle of the 15 listings in Baton Rouge we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
27692.6%
4 star
82.7%
3 star
10.3%
2 star
31.0%
1 star
103.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Movers and Helpers, LLC at 4.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Movers and Helpers, LLC, counted by matching the words they used.

  • Damage to belongings6 · 46%
  • Late, delayed or a no-show4 · 31%
  • Items missing or never delivered1 · 8%
  • Crew conduct1 · 8%

Counted across the 13 one and two star reviews we have read for Movers and Helpers, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewJohn H.Edited 5 years ago
God help you if you every use these people. Talk is great and the work isn't done. Hide all your drugs are they will be removed. They do disassemble your furniture to load it but they don't reassemble what they take apart. They have no knowledge of how to disassemble your furniture without tearing it up and swearing that the carpenter who assembled it broke it putting it together. No matter how many blankets you provide, your things will be scratched, damaged or destroyed.
1-star Google reviewNathan A.4 years ago
We scheduled a crew for the evening to load a truck and the next day to unload it. After being an hour late for loading the truck I called. They said the movers were on a job and it was taking longer but assured me they were finishing up and would be on there way to me. After another 2 hours I called and they said they had an emergency and they were working on a replacement crew. That was the last communication we got. They didn’t answer calls after that. Movers never showed up.
1-star Google reviewSusette B.Edited 6 years ago
I scheduled move for 10/4/19 weeks in advance. I also scheduled truck for same date for 8am. The night before i got email saying a mover has a stomach bug an d they will arrainge to have moveg rs at 11am. I told them truck was being picked up at 7am for 8am move. I was assured that 3 movers would be there at 8am. Next morning, I have truck. No movers, No call. After repeated calls, Dylan calls. Mandie not answering phone? Mover at ER with staph infection. Will try for 11am. ENOUGH!!
1-star Google reviewLynsey K.5 years ago
What a disaster. Our movers were an hour and a half late. I had to call them to be told they were behind on a job (the movers said they didn't have a job earlier that day, btw). A couple of college-aged kids showed up with nothing but gloves and we quickly realized they knew nothing about moving. Doors on furniture were flying open, my filing cabinet spilt in the front yard, one of the motorized legs of my very expensive standing desk was dropped on the concrete and the motor popped out.
1-star Google reviewAlice W.Edited 5 years ago
We weren’t happy with our Baton Rouge helpers Instead of telling us that all of our belongings wouldn’t fit in our truck because they only was concerned with packing the boxes. Therefore they stuffed our furniture in and when we arrived at our destination, it was VERY difficult to get the door open. After opening the door, we realized that many of our items were damaged and will have to be replaced. They damaged our 75” tv.
2-star Google reviewErnie H.Edited 4 years ago
The movers and helpers, who showed up to help me, turned out to be young theives ( Detective Pino will attest to that claim) dead set on robbing me of my precious gemstones, diamonds, 20 dollar gold pieces, rare coins, and other valuable items and they did. Thanks to Det. Pino, some of it was recovered, but not all.
2-star Google reviewDesha L.4 years ago
My movers, or mover (since one guy showed up & had to call for help later) showed up almost an hour late. No communication until well after the time I scheduled and confirmed, twice. I missed my time slot to pick up my keys at my new place b/c they were late. They did not fully break the beds down and caused more damage that way. One guy was hungover and flirting with my family member who was there to help me with the move as well.
1-star Google reviewCarm5 years ago
Hired this outfit for 2 men for 4 hours to unload 26' UHaul. My friend and I helped unload to expedite the job; it took the four of us 2 hours to unload the truck. I paid in advance for four hours. This Company refuses to refund $253 for two hours work not performed. READ THE FINE PRINT, I'm sure it's there; it's a company policy that once they have your money, all decency goes out the window. They will simply not refund any money already paid even if the work wasn't performed.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous119 · 53%
  • Worked hard and fast80 · 36%
  • Turned up when they said54 · 24%
  • Careful with belongings28 · 13%
  • Kept in touch15 · 7%
  • Price matched the quote4 · 2%

Counted across the 224 four and five star reviews we have read for Movers and Helpers, LLC. A review can mention more than one thing.

In their own words

5-star Google reviewdrteephd2 years ago
Alex and Raf were prompt, professional, efficient, and friendly. They even help with small details (taking mount off tv, ensuring paintings were securely wrapped, and put unused moving materials back into my vehicle). Alex and Raf are a great value to the company. I am very pleased.
5-star Google reviewKathy K.3 years ago
I would strongly recommend using Movers and Helpers to anyone looking for a highly professional and reliable moving experience. I recently used Movers and Helpers in an extremely stressful situation with a delayed pod delivery. The only bright spot in the moving experience was Movers and Helpers. Dylan went above and beyond to be flexible and responsive. He was a proactive and effective communicator and worked with me to support the move of my belongings despite changes in my schedule.
5-star Google reviewJungmin L.5 years ago
I had the best awesome experience with Movers and Helpers. Especially my moving at this time was so stressful because an apartment office did not give me the key because the office said the renovation of my unit was not done yet, and what the office did was just blaming all APT problems on me. Because of these reasons, I needed to reschedule my moving date at the last minute, and I felt very sorry to Movers and Helpers when I called them.
5-star Google reviewmariana P.3 years ago
I recently hired Movers and Helpers to help me move to my new home. Overall, I was very satisfied with the service and would recommend them to anyone looking for professional movers. The movers arrived on time and had all the necessary equipment to get my move done efficiently. They did a great job of carefully packing up my furniture and boxes and loading everything into the truck. The move itself went smoothly and nothing was damaged during the transport.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff25
  • furniture moving9
  • professional movers8
  • efficient movers5
  • fast workers4
  • truck packing3
  • furniture damage3
  • flexible scheduling3
  • out of state move2
  • careful packing2

What the company says about itself

Taken from Movers and Helpers, LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States a founding yearsays on their website
    Show the text this came from

    “…budget-friendly moving services since 2015. Recognized by Forbes as a 2024 Best Mo”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bizapedia.comdirectory
  • chamberofcommerce.comdirectory
  • birdeye.comreviews

Before you hire Movers and Helpers, LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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